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GE Healthcare · MRExcite2248652

Medicool/HX 10.0 P7 Vendor Manual tells how to troubleshoot for no pumping but not for no cooling.

Symptom

Medicool/HX 10.0 P7 Vendor Manual tells how to troubleshoot for no pumping but not for no cooling. In addition there is no way to tell if there is flow and how much. The troubleshooting in the vendor's manual tells how to troubleshoot for no pumping but not for no cooling. In addition there is no way to tell if there is flow and how much.The FE came in for scanning being inhibited due to "patient comfort level trip" error. The heat exchanger doesn't seem to exchange heat. He knows the pump is running but not if there is flow. The troubleshooting in the vendor's manual tells how to troubleshoot for no pumping but not for no cooling. In addition there is no way to tell if there is flow and how much.The FE came in for scanning being inhibited due to "patient comfort level trip" error. The heat exchanger doesn't seem to exchange heat. He knows the pump is running but not if there is flow.

Error message

2248652 Scan inhibited. Patient comfort sensor trip. See Long Description Mon Apr 5 07:37:02 2004 Error: 2248652 Host: lxmr3 Process: NSP File: SCP:BoreTempSriHWO Line: 999 Scan inhibited. Patient comfort sensor trip. To return to scanning, verify: 1. Patient fan is ON. 2. Scan room temperature is normal. 3. Air flow through the bore is unobstructed. 4. Gradient Cooling fan is normal. 5. BRM heat exchanger is normal. Extended Error: The bore temp that was measured by the SRI has reached the second trip level. Subsequent scans will not be allowed. If the bore temperature is not high, this could indicate a problem with the bore temperature sensor cable or the SRI. Please make sure that the bore temperature sensor cable is connected to the SRI and that it is positioned correctly in the bore. Possible cause(s): Bore Temp Sensor, SRI

Applies to

Models
Excite
Product
3T Excite HD 12.0 software only
Software
12.0 Excite HD and 3T Excite HD products only
Area
MR

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