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GE Healthcare · MRExcite5122374

Unable to generate scantools software option key in eLicense

Symptom

Unable to generate SCANTOOLS 12.0 OPTION KEY 1.5T option key in eLicense. In eLicense we see the key 5122374 "SCANTOOLS 12.0 OPTION KEY 1.5T" but we are unable to generate this key even though eLicense is correctly configured for the model type "excite12". Why can't we generate this key? How can we get the SCANTOOLS 12.0 OPTION KEY 1.5T loaded onto this system?

Applies to

Models
Excite
Product
Excite HD For 12.0 1.5T Systems only.
Software
12.0 Excite HD and 3T Excite HD products only
Area
MR

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