Unable to Scan with Error No. 2227915 The RDBM Read Header function.
Symptom
Unable to Scan with Error No. 2227915 The RDBM Read Header function returned the following error 6 The IT link is possibly disconnected or the IT Boards are not communicating See Long Description The system gives the following errors immediately once autoprescan is passed and scan begins. This happens on all coils once this error occurs. 2227915 "The RDBM Read Header function returned the following error :6 The IT link is possibly disconnected or the IT Boards are not communicating." 2249422 "An ermes-triggered error was detected in task dir (0x396E558) for ermes number 2227915. Additional info in /usr/g/service/log/vxermesTrgLg-9102" Ran the IT diags and got the following error: 2252055 "IT-Host Card driver initialization error. This error usually means that the IT cable is disconnected or that the cable is damaged." PQR 13065908
Error message
2252055 Diagnostic: IT Host->MGD Hammer. IT-Host card driver initialization error. 2252055 lx-mr diagCoord bit3_diags.c 469 Diagnostic: IT Host->MGD Hammer Iteration: 1 of 1 Action: 1 Task ID: 0x0 Time: 1121724332 Object: Host Diag Executive IT-Host card driver initialization error. This error usually means that the IT-Cable is disconnected or that the cable is damaged.-> 2227915 The RDBM Read Header function returned the following error: 6. The IT Link is possibly disconnected or the IT boards are not communicating.
Applies to
- Models
- Excite
- Product
- Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
- Software
- 11.1 For product 1.5T Excite only. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
- Component
- 2235744-5 PCI ADAPTER CARD EXCITE II(IT HOST) also known as IT card Image Transfer
- Area
- MR
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