GE Healthcare · X-ray VascularInnova120000112000141200111

X-ray not Available shown on the acquisition monitor at boot up.

Symptom

X-ray not Available shown on the acquisition monitor at boot up. Several issues that are related to keeping the detector from Booting. Detector boot issues will cause the Rtac not to boot Tube chiller

Error message

1200001 ERR SOFT IH XRImDet ReportException Software Problem 1 0 No context available for task DSP ERR CErrorManager.cpp 88 13 1200001 ERR_SOFT IH “Unable to start firmware download at FPGA level” 1200001 ERR SOFT IH XRImDet ReportException Software Problem 1 0 No context available for task DSP ERR CErrorManager.cpp 88 13 1200001 ERR_SOFT IH “[Apollo_fpga_Driver::startFWDownload]Unable to start firmware download at FPGA level” followed by : RTA 1200014 ERR_RTAC_DETECTOR_COM AR [DemSupervisor::_bootDetector] Failed to load detector firmware~~ RTA 1200111 ERR_DETECTOR_BOOT_FAILURE IH [DemSupervisor::_bootDetector] Failed to boot the detector~~

Applies to

Models
Innova
Product
Innova X100 Monoplane Innova X100 Monoplane from product name Innova 2100, 3100 and 4100 Innova X100 Monoplane Innova 2100, 3100 and 4100 Innova 2000 Innova 2000 systems Innova 2000 systems
Component
Detector and Detector Power Supply Detector PS 2302361-2 for 21 cm detector, 2302361-3 (alt # 2300475-2) for 31/41 detector Detector PS 2302361-2 for 21 cm detector, 2302361-3 (alt # 2300475-2) for 31/41 detector
Area
X-ray Vascular

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