PDS Issues VASC_PDS_ DO not USE...Exam failure identified by Health Page. hag
Symptom
Humidity rate too high Humidity rate goes over 75%. Maximum value has exceeded 75% Humidity in Technical room (sensor in Cabinet). Range coming from Pre-Installation Manual.
Vascular system can not send Image or dicom sequences to Archive/Review station: dicom push Vascular system can not send Image or dicom sequences to Archive/Review station. One of the debug message could be message "remote: out of resources".
X-ray unavailable due to error code = 2400015 followed by error code = 50204 followed by error code = 3800200 X-ray unavailable due to error code = 2400015 followed by error code = 50204 followed by error code = 3800200. Injector issue. Can be reproduced by power-on the MEd RAdV injector after start exam, and try X-rays.
error Code = 4800008, error Text = Network communication failed. Failed to publish, subscribe or invoke CORBA methods, debug Text += CORBA::Exception: CORBA::OBJECT_NOT_EXIST, recovery Class = AR, major Function /=XRUserIfDL System impact: X-ray unavailable. Displayed message : "Communication failure - retry and if problem persists, reset system.".
Connectivity or HealthPage Schedule Vascular system not sending logs to AutoSC server. Connectivity or HealthPage Schedule. Vascular system not sending logs to AutoSC server.
Xray aborted, stopped- Restart Xray; if problem persists, call Service is displayed on the Innova Image monitor. Xray aborted - Restart Xray; if problem persists, call Service is displayed on the Innova Image monitor. This is any defect in a vascular system that prevents it from making X-rays for at least one request (Fluoro or Record). Sometimes, a reset system may be needed to recover X-rays (case IH error follows abort error). Xray aborted - Restart Xray; if problem persists, call Service is displayed on the Innova Image monitor This is caused by any defect in a vascular system that prevents it from making X-rays for at least one request (Fluoro or Record). Sometimes, a reset system may be needed to recover X-rays (case IH error follows abort error). errors: 600104 IN2K: Error 4F76
Service key permanently plugged into DL Service Key plugged into the DL. Threshold is 25 exams performed in the last 5 days with the GE service Key.
Temperature or Humidity of the technical room out of range Technical Room temperature goes below +10°C (50°F) or over +35°C (+95°F). Technical Room Humidity goes below 30% or over 75% Always use the most appropriate documentation for your system. The following was taken from Direction PIM 5160944-2-100 Rev1 and is provided for your reference: Technical Room temperature goes below +10°C (+50°F) or over +35°C (+95°F) Technical Room Humidity goes below 30% or over 75%
Innova System boot failure Any defect that prevents from getting the first acquisition after the system reset. Customer needs to boot again to recover. When Innova system has a actor issue.
DO not USE...Exam failure identified by Health Page. Submit an Issue concept which represents what the customer experiences during failure by performing a search or contribute a new concept. Complete by deselecting default Exam Failure Issue concept. DO not USE...Please do not use this as the issue in PSDB. Submit an Issue concept which represents what the customer experiences during failure by performing a search or contribute a new concept. Complete by deselecting default Exam Failure Issue concept.
Grid Lock issue. No gantry motion due to : error Code = 1000011, error Text = Grid is not properly installed OR error Code = 50013, error Text = POS : GRID UNLOCKED. LOCK OR REMOVED THE GRID not cleared within 1 minute. How to reproduce : Do not well insert the anti-scatter grid inside the detector. Grid Lock issue. No gantry motion due to : error Code = 1000011, error Text = Grid is not properly installed OR error Code = 50013, error Text = POS : GRID UNLOCKED. LOCK OR REMOVED THE GRID not cleared within 1 minute.
X-ray unavailable and no gantry motion due to : error Code = 1000014 followed by error Code = 600404 followed by error Code = 3800207 within 10 seconds. POS CPU board reset, no X-ray, no motion during 1 min. error Code = 1000014 followed by error Code = 600404 followed by error Code = 3800207 within 10 seconds. POS CPU board resets can have 3 root causes : - Someone presses the POS CPU reset button on the POS CPU board; - POS CPU resets itself when overloaded; - POS CPU resets itself due to TSUI can communication issue. POS CPU board reset, no X-ray, no motion during 1 min. error Code = 1000014 followed by error Code = 600404 followed by error Code = 3800207 within 10 seconds. POS CPU board resets can have 3 root causes : - Someone presses the POS CPU reset button on the POS CPU board; - POS CPU resets itself when overloaded; - POS CPU resets itself due to TSUI can communication issue.
Hospital power issue is logged in error logs. Error Code = 3602068 followed by error Code = 600105 followed by error Code = 1000025 followed by error Code = 1000014 followed by error Code = 1200104 within 30 seconds. Total hospital power outage. Pattern 3602068 Jedi Chiller Warning followed by error code = 50128 Pos Capacitive Sensor Board Failure followed by error code= 1200104 Err Det Power supply followed by 3400037 User has requested shutdown or power failure has occured. Hospital power issue. error Code = 3602068 followed by error Code = 600105 followed by error Code = 1000025 followed by error Code = 1000014 followed by error Code = 1200104 within 30 seconds. Total hospital power outage. Pattern 3602068 Jedi Chiller Warning followed by error code = 50128 Pos Capacitive Sensor Board Failure followed by error code= 1200104 Err Det Power supply followed by 3400037 User has requested shutdown or power failure has occured.
INX1PRO-IQ+: Acquisition (Fluoro or Record) does not start INX1PRO-IQ+: Acquisition (Fluoro or Record) does not start. Either in application or during calibrations. In application, no record either from console handswitch or footswitch. No fluoro from footswitch. In calibration (for example detector calibrations), acquisitions when requested do not start (either from console handswitch or footswitch) and there is no error message displayed.
Abort Error message, Unexpected event STOP_EXPOSURE_TRIGGER_DONE received while in state TMST_STARTSEQUENCE Abort Error message, DO XRTechMgr Unexpected event Debug: Unexpected event STOP_EXPOSURE_TRIGGER_DONE received while in state TMST_STARTSEQUENCE . Abort Error message, DO XRTechMgr Unexpected event Debug: Unexpected event STOP_EXPOSURE_TRIGGER_DONE received while in state TMST_STARTSEQUENCE
Intermittent loss of fluoro - Xray abort message on monitor. Occurred after 100 frames of Fluoro around 80 KVP.
KV Ctrl board issue. error Code = 1200204, error Text = ERR_RTBUS_LINK followed by error Code = 3602010, error Text = Generator not started. Generator switched off within 2 seconds.
INX100, PRO, IQ+ Xray Stopped Restart Xray; If problem persists call Service is Displayed on the DL In room monitor Xray Stopped Restart Xray; If problem persists call Service is Displayed on the DL In room monitor. Xray Stopped Restart Xray; If problem persists call Service is Displayed on the DL In room monitor
Collision/patient fall risk. Alarm system failureArcnet communication error issue. error Code = 600105, 1000025, Error message; Collision/patient fall risk. Alarm system failure; Arcnet communication error issue. error Code = 600105, error Text = ARCNET Communication Failure followed by error Code = 1000025, error Text = ARCNET Communication Failure. Mainly due to Positionner, can be seen in application or in boot phasis. Positionner is not there, and both RTAC SW actors managing POS (XRImChainPOS) and collimator (XRbeamform) try to communicate to POS every minutes. Error message; Collision/patient fall risk. Alarm system failure; Arcnet communication error issue. error Code = 600105, error Text = ARCNET Communication Failure followed by error Code = 1000025, error Text = ARCNET Communication Failure. Mainly due to Positionner, can be seen in application or in boot phasis. Positionner is not there, and both RTAC SW actors managing POS (XRImChainPOS) and collimator (XRbeamform) try to communicate to POS every minutes.
Applies to
- Models
- Innova
- Product
- Innova X100 Monoplane Innova X100 Monoplane from product name Innova 2100, 3100 and 4100 Innova X100 Monoplane Innova 2100, 3100 and 4100
- Software
- $ Unity M4 SP4, DL_Unity_4.19.14, FMI 12118 $ Unity M4 SP4, DL_Unity_4.19.14, FMI 12118 Date 01-01-2010 $ Unity M4 SP4, DL_Unity_4.19.14, FMI 12118 SP4 SYSTEM RELEASE UIS 4.52.1 DL GHOST 22.2.3 DL DL_Unity_4.19.14 GITANE V7.47 ITU OS: 2.2.4.6 RAFI: 1.11 GE: 1.3.3 Calypso CLY.PLATFORM 4.52.XX IDC 5.39.XX GITANE V9 FW1.5 POS CPU RR POS LBY 1.4.4U_23 PST 1.9.D PIB SW V3.6 FPGA V4.3 (with every type of interco lift) MCB DSP 34F / FPGA317 STEPPER BOARD IS6.31L JEDI P6.36BF1 AW AW4.4_04 or AW4.3_05.04 or AW4.2_07 3DXR 1.0.5.XX VOLUME VIEWER 6.5.0 or 6.7.0 or 6.8.3 or 7.4.71
- Area
- X-ray Vascular
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- No gantry motion is reported by the customer.