GE Healthcare · CTOptimaVCTBrightSpeed
"Applications software autostart disabled" appear in a pink box
Symptom
"Applications software autostart disabled" appear in a pink box
Error message
Unable to start up the application because RAID is in a degraded state. See long description There was no error in the system log (gesyslog). OLE identify the error was logged in /var/log/messages as following: Dec 11 07:31:57 ct99 startup: startMon: Unable to start up the application because RAID is in a degraded state.
Applies to
- Models
- Optima, VCT, BrightSpeed
- Product
- Optima CT660 10HW02.10.H40_P2_HS64_G_GMV 10HW33.8 H40_P2_HS64_G_GMV Optima CT660 Optima CT660 is a new design 64 slice scanner based on VCT and BrightSpeed technology. This is the first CT scanner as new Optima brand. check_config Product: Optima CT660 sw_version: 10HW02.10 or 10HW33.8 sw_hw_string: 10HW02.10.H40_P2_HS64_G_GMV or 10HW33.8_SP3-0-1.H40_P2_HS64_G_GMV host_id: 1943170864 tube_type: 19 gantry_type: GANTRY_HP_40 No. of processors: 8 Processor speed: 2527 memory: 24576 hinv CPU: GenuineIntel Intel(R) Xeon(R) CPU E5540 @ 2.53GHz 8 2527 MHz x86_64 Processors Secondary cache: 8192 KB FPU: GenuineIntel Intel(R) Xeon(R) CPU E5540 @ 2.53GHz Floating Point Main memory size: 24576 Mbytes SCSI controller 10: Version usb-storage Disk drive: unit 00 on SCSI controller 10, Lun 00 SCSI controller 9: Version usb-storage Disk drive: unit 00 on SCSI controller 9, Lun 00 SCSI controller 0: Version mptsas Disk drive: unit 00 on SCSI controller 0, Lun 00 Disk drive: unit 01 on SCSI controller 0, Lun 00 16550A UART serial port: 000003F8 Graphics board: VGA Ethernet interface configured: eth3 Ethernet interface configured: eth0 Ethernet interface configured: eth1 Dual Channel Display Table weight limit: GT1700V Table The Lite table ( currently for Japan Market) 450 Pounds (205 kg) Table: The normal table is 500 Pounds (227 kg) Table: X-Ray Tube Modified Performix D3187T Green Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5700000-23 HDD 300GB SAS 15K RPM See long description See the manual Dir 5366081-X, Optima CT service Methods>Replacements>Console>HP Host Computer Z800 Scanfile HDD Replacement for further detail. Part #: 5700000-23 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: OEM Seagate ST3300656SS w firmware HPS1 FRU: Yes Status: Orderable ====================== Parts Offered as: Current: 5700000-23 Harvested: Not Available Exchange: Not Available Comments: **FE ASSIST** one of five scan data drives in Optima CT660 (212001261 July 1 ,2010) added per to NPI#019477 by sso#305010201 in Apr 23, 2010
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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