Pular para o conteúdo principal
GE Healthcare · MRExciteSigna5220227

Software, Which Version of Restricted Software Should Be Used on HDE15.0 M4 + SP03?

Symptom

Which Version of Restricted Software Should Be Used with HDE15.0 M4 + SP03 Software See Long Description FE states the new HDe system he installed is running HDE15.0_M4_ 0943.c Applications software, but the Restricted Service CD 5220227-2 that he received is labeled HDE15.0_M4_ 0916.a. I understand that HDE15.0_M4_0943.c Applications software is really HDE15.0 M4+SP03, which is not mandatory to have (see service note SN DOC0684441 ), and per the Service Note SN DOC0679751 Rev 2 "HDe Ver15.0 M4 Software Compatibility Table", all versions of HDE15.0 M4 Application software use the 5220227-2 Signa HDe 1.5T Restricted Service software. I looked this part number up in ePDM (My Workshop) and found the latest revision of this part number is "Rev. 1". Then I looked at the Rev. 1 PSP print for this part in ePDM (see attached) and it is shown to be HDE15.0_M4_0916.a. He said he was able to load this version of Restricted Service software onto the system anyway. We expected there would be a conflict, but it loaded. Should we use this release on this system? Checking other HDe systems, I found there are 287 systems running the earlier version of Applications software, and 42 systems are running the later version. When will we have a common release in the Installed Base? I have two questions: 1. Will the HDE15.0_M4_0916.a Restricted Service software work on the HDE15.0_M4_0943.c Applications platform, and if not, what should we do, reload the earlier Applications release or somehow get a later Restricted Service release, if it exists? 2. Are all forward production systems being sent with the later version loaded? When will all HDe systems be running a common release of software?

Applies to

Models
Excite, Signa
Product
Excite HDe. For Hino HDe 14.0 and HDe 15.0 Software Systems only
Software
HDe 15.0 For Hino Excite HDe 15.0 systems only.
Area
MR

Full cause & step-by-step resolution

The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.

7-day free trial · no credit card required

Related GE Healthcare MR issues