GE Healthcare · X-ray VascularInnova501246001045012550105
Xray not available; Collimator power failure Call Service.
Symptom
Xray not available; Collimator power failure Call Service. The DL Monitor is displaying the message "Xray not available; Collimator power failure Call Service". Collimator blades are totally closed and cannot be opened using collimator command on TSSC.
Error message
error Code = 50124, error Text = POS TSUI: TSSC+ error, debug Text += pos-error=4AC9, hw-status=0011, recovery Class = DO, major Function /= LC Gantry System impact: Permanent command. Displayed message : None. Innova: 600104 4F76 Collimator Can Heartbeat Error Innova Console: 4F76 Xray Abort Reposition coll blades. Patient Dose Mismatch.. on the SUIF Error Log: 600104 Collimator Control error Acquisition aborted; re-start. AR. Collimator CAN communication failure. 600104 AR XRBeamForm Collimator Control error Acquisition aborted; re-start Debug: XRBeamForm CAN Heart Beat Failure See LD for complete error. Innova Console: 4F76 Xray Abort Reposition coll blades. Patient Dose Mismatch.. on the SUIF Error Log: 600104 Collimator Control error Acquisition aborted; re-start. AR. Collimator CAN communication failure. 600104 AR XRBeamForm Collimator Control error Acquisition aborted; re-start Debug: XRBeamForm CAN Heart Beat Failure Check the power, Have found the 24v going to the footswitch to cause this issue by loading down the power supply.. error Code = 50125, hw-status=00A2, error Text = POS TSUI: SMB or SMH error, debug Text += pos-error=4ACA, hw-status=00A2, recovery Class = DO,
Applies to
- Models
- Innova
- Product
- Innova 2000 Innova 2000 systems Innova 2000 systems
- Area
- X-ray Vascular
Full cause & step-by-step resolution
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