154002 Gantry Failure Call Service

Symptom

Error message

error Code = 50128, error Text = POS Capacitive Sensor Board failure, debug Text += pos-error=4ACD, recovery Class = WR, major Function /= LC Gantry System impact: Degraded gantry motion. Displayed message : "Positioner failure - Reset system; if problem persists, call service".

Applies to

Models

Innova

Product

Innova 2000 Innova 2000 systems Innova 2000 systems

Software

$ Innova 2000 LVA, DL. 13.4.1 for (DL1, DL2). FMI 12044 Innova 2000, LVA (DL1, DL2). DL 13.2.1 through 13.4.1 FMI 12044 This FMI is "Mandatory on Request" for Innova 2000 LVA upgrades, but also has the collision SW. The FMI is for DL1 and DL2 systems only, should we install it on more DL1 & 2 systems for the collisions? Innova 2000, LVA (DL1, DL2). DL 13.2.1 through 13.4.1. FMI 12044 Ghost (*) DL Ghost Image X – revision Y DL 13.4.1 DL Atlas Core 3.1O-1 RTAC Atlas Core 3.1O-1 IDC 2.14 Calypso 11.14 Titan H0 .60 Positioner Roadrunner 5.5 LVA-2 Positioner Motorola 5.0V NOTE: This FMI is "Mandatory on Request" for Innova 2000 LVA upgrades, but also has the collision SW. The FMI is for DL1 and DL2 systems only, should we install it on more DL1 & 2 systems for the collisions?

Component

2360911SPARE PART CAPACITIVE SENSOR BOARD 2360911SPARE PART CAPACITIVE SENSOR BOARD

Area

X-ray Vascular

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• No gantry motion is reported by the customer.