X-ray unavailable and no gantry motion due to
Symptom
X-ray unavailable and no gantry motion due to : error Code = 1000014 followed by error Code = 600404 followed by error Code = 3800207 within 10 seconds. POS CPU board reset, no X-ray, no motion during 1 min. error Code = 1000014 followed by error Code = 600404 followed by error Code = 3800207 within 10 seconds. POS CPU board resets can have 3 root causes : - Someone presses the POS CPU reset button on the POS CPU board; - POS CPU resets itself when overloaded; - POS CPU resets itself due to TSUI can communication issue. POS CPU board reset, no X-ray, no motion during 1 min. error Code = 1000014 followed by error Code = 600404 followed by error Code = 3800207 within 10 seconds. POS CPU board resets can have 3 root causes : - Someone presses the POS CPU reset button on the POS CPU board; - POS CPU resets itself when overloaded; - POS CPU resets itself due to TSUI can communication issue.
Error message
error Code = 600404, error Text = Spectral Filter thinner than required ; dose higher than expected, debug Text = Collimator spectral filter thinner than required, recovery Class /= WR, major Function /= XRBeamForm System impact: Message displayed to the customer. Displayed message : "Patient dose mismatch; If problem persists, call Service"
Applies to
- Models
- Innova
- Product
- Innova 2000 Innova 2000 systems Innova 2000 systems
- Software
- $, Innova 2000 Service Pack FMI F4, HerSvcPack_2.02 HerSvcPack_2.02 DL Applications version 11.23.26 Ghost DL-1 "F" : 17.4 Ghost DL-1 "G" : 15.5 Ghost DL-2 : 16.4 Ghost DL-4 : NA DL : 11.23.26 DL Atlas Core : 3.1O-1 RTAC Atlas Core : 3.1O-2 IDC : 2.13 Calypso : 11.13_FMI_7 Calypso Uptime : 11.25_FMI Titan : H0.57 Pos. Motorola : 5.2Y3-2 Pos. Roadrunner : 5.0R
- Area
- X-ray Vascular
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- No gantry motion is reported by the customer.