Xray not available; Reset system to recover, Call Service is displayed in the Image monitor.

Symptom

Error message

1200104 ERR_DET_POWER_SUPPLY IH XRImDet DEM Component(s)_Detector_Power_supply 1 0 [DemSupervisor::_PWSStatusDebugMessage] Statuses are bad : (PG1B : BAD) (PG2A : OK) (PG2B : OK) (PG3 : OK) (PG1A : BAD)~~ DemSupervisor.cpp 1191

1200104, error Text = ERR_DET_POWER_SUPPLY, debug Text += [DemSupervisor::_PWSStatusDebugMessage] Statuses are bad : (PG1B : OK) (PG2A : OK) (PG2B : OK) (PG3 : OK) (PG1A : BAD)~~, recovery Class = IH, major Function /= XRImDet

Applies to

Models

Innova

Product

Innova X1 X1 Biplane Innova X1 X1 Bi-plane Innova 2121 or 3131 Bi-plane System Innova X1 X1 Bi-plane Innova 2121 or 3131 Bi-plane System Innova 2000 Innova 2000 systems Innova 2000 systems Innova X100 Monoplane Innova X100 Monoplane from product name Innova 2100, 3100 and 4100 Innova X100 Monoplane Innova 2100, 3100 and 4100

Component

Detector and Detector Power Supply Detector PS 2302361-2 for 21 cm detector, 2302361-3 (alt # 2300475-2) for 31/41 detector Detector PS 2302361-2 for 21 cm detector, 2302361-3 (alt # 2300475-2) for 31/41 detector

Area

X-ray Vascular

Related GE Healthcare X-ray Vascular issues

• The Worklist does not refresh on the system when performing a query.
• Innova System boot failure
• INX1X; Message Limit switch engaged; LP4 Lateral Detector lift will not move after going to max SID using the Emergency Backout button on the lift cover because the lift hit maximum (Max) SID limit sw…
• Firewall is broadcasting DHCP addresses
• Cooling Failure; Shut System down and call Service is displayed on the Innova Image monitor
• No gantry motion is reported by the customer.