Unable to Download M3340AJ Inhance eLicense Key due to Hardware Requirement due to Mistake on the Order.
Symptom
Unable to Download M3340AJ Inhance eLicense Key due to Hardware Requirement See Long Description FE is unable to download the "Inhance" key from e license to the system with the following error returned by e license: The system (system ID here) does not have the hardware required to run the selected application (1.5T INHANCE NON-CON MRA M3340AJ (15)). The Inhance option is compatible with Excite HDx (14.0) systems and above, and this system is a Signa HDxT (15.0) system, so the requirement should be met. What is the hardware requirement that e license is looking for?
Error message
The system (system ID here) does not have the hardware required to run the selected application (1.5T INHANCE NON-CON MRA M3340AJ (15)). See Long Description The system ( system ID here ) does not have the hardware required to run the selected application (1.5T INHANCE NON-CON MRA M3340AJ (15)). This message appears on the download page of eLicense and is also sent in an e-mail to the person attempting to do the download.
Applies to
- Models
- Signa, Excite
- Product
- 3.0T Signa HDxT For 3.0T Signa HDxT systems with 15.0 software only. For 3.0T Signa HDxT systems with 15.0 software only.
- Software
- 15.0 For Product Signa HDxT and HDi only. -- NOT to be used with HDe. -- For Product Signa HDxT and HDi only. -- NOT to be used with HDe. --
- Area
- MR
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