Innova, When performing a worklist Query the DL status bar indicates "Worklist Query Failed" Innova, When perf…

Symptom

Error message

2800175 Worklist query failure ; unexpected disconnection BROWSER_WL_QUERY_FAILED 2800175 Worklist query failure DO XRSubSysMgrDL Worklist query Worklist 1 4 unexpected disconnection, 1207 : BROWSER_WL_QUERY_FAILED MwlDJRLogger.cxx 153

INX100: 2800036 Software problem during networking: BROWSER NETWORK FAILED 2800036 Software problem during networking DO XRSubSysMgrDL Network Transfert Software Problem 1 2 , 1206 : BROWSER NETWORK FAILED MwlDJRLogger.cxx 152

Innova: mwlServer.log reports EXT: DJR - root error= 2056; final Error=1004; Message= MC Read Message Captured which indicates the MWL broker is unable to process the request. 1004 indicates and SCP issue not related to the Innova. Innova: mwlServer.log reports EXT: DJR - root error= 2056; final Error=1004; Message= MC Read Message Captured which indicates the MWL broker is unable to process the request. 1004 indicates and SCP issue not related to the Innova.

Applies to

Models

Innova

Product

Innova 2000 Innova 2000 systems Innova 2000 systems Innova X100 Monoplane Innova X100 Monoplane from product name Innova 2100, 3100 and 4100 Innova X100 Monoplane Innova 2100, 3100 and 4100 Innova X1 X1 Biplane Innova X1 X1 Bi-plane Innova 2121 or 3131 Bi-plane System Innova X1 X1 Bi-plane Innova 2121 or 3131 Bi-plane System

Area

X-ray Vascular

Related GE Healthcare X-ray Vascular issues

• The Worklist does not refresh on the system when performing a query.
• Innova System boot failure
• INX1X; Message Limit switch engaged; LP4 Lateral Detector lift will not move after going to max SID using the Emergency Backout button on the lift cover because the lift hit maximum (Max) SID limit sw…
• Firewall is broadcasting DHCP addresses
• Cooling Failure; Shut System down and call Service is displayed on the Innova Image monitor
• No gantry motion is reported by the customer.