GE Healthcare · MRExciteDiscoveryOptima22238492223880

CWA ID139593. Computer Will Not Boot with the message on the screen that says Do Not Interact With System.

Symptom

Computer will not boot up to applications level, with the message on the screen that says Please do not interact with the system until this message disappears. Computer will not boot up to applications level, with the message on the screen that says -- > Please do not interact with the system until this message disappears. If the system does not come up in 15 minutes, please call your service representative.

Error message

2223849 AGP, SCP, APS EPROM power-up boot failed

2223880 Reset TPS was not successful. Board Failure Status APS Fail, SCP Fail, AGP Fail, VRE Pass. ErrorNo 9 See Long Description Error: 2223880 Host: OUMCGEMR1ET Process: NSP File: TardisReset.cc Line: 491 Exception Class: Unknown Function: Host: NSP Reset TPS was not successful. Board Failure Status: APS: Fail, SCP: Fail, AGP: Fail, VRE: Pass. ErrorNo: 9.-> Extended Error: The MGD failed to start a TPS Reset. Either the serial connection to the MGD STIF Board is not working or the Ethernet connection from the Host to the MGD Hub is not working. Run the APS, AGP, and SCP Host Data path ping tests to check the Ethernet connections. Run the APS, AGP, and SCP Board Level Diagnostics to check the SCSI Serial Expansion. The STIF Board serial connection is not tested. If both sets of diagnostics pass but yet the TPS Reset still fails then please closely inspect the serial connection between the SCSI Serial Expansion and the MGD STIF Board. APS, AGP, and SCP Board Level Diagnostics included. VRE failure can sometimes trigger the failure of MGD boards. Failure of SCP with APS/AGP board can be a indicator on the failure on respective board.

Applies to

Models
Excite, Discovery, Optima
Product
Excite HDx Includes "Excite HDi" system. 14.0 Software only.
Software
14.0 M5 Excite HDx HDi Platforms only.
Area
MR

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