GE Healthcare · MRExcite

Patient Comfort Sensor Trips Due To Cooling Water Temperature Too High.

Symptom

Will Not Scan With Patient Comfort Sensor Trip. See Long Description Patient comfort sensor trip; cannot scan due to bore sensor indicating temperature is too hot for patient safety. A message "Patient Comfort Sensor Trip" appears in the message box on the left side of the scan page at the start of autoprescan.

Error message

E02 Error on AirSys Chiller Display. The AirSys Medicool chiller control display reads Error E02 as the error code for Low pressure (digital) or high water level. Active if low pressure (suction pressure) is below 0.6Bar or when the water level in the tank is below the high level. (Likely a coolant leak) See Long Description. The AirSys Medicool chiller control display reads Error E02 as the error code for Low pressure (digital) or high water level. Active if low pressure (suction pressure) is below 0.6Bar or when the water level in the tank is below the high level. (Likely a coolant leak) The Air Sys Medicool 10.0 P6 R407C chiller User Manual is here . (see page 35)

Applies to

Models
Excite
Product
Excite HDx Includes "Excite HDi" system. 14.0 Software only.
Software
14.0 M5 Excite HDx HDi Platforms only.
Area
MR

Full cause & step-by-step resolution

The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.

Start free trialSign in

7-day free trial · no credit card required

Related GE Healthcare MR issues