GE Healthcare · X-ray VascularInnova1200014

Innova System boot failure Any defect that prevents from getting the first acquisition after the system reset.

Innova System boot failure

Symptom

Innova System boot failure Any defect that prevents from getting the first acquisition after the system reset. Customer needs to boot again to recover. When Innova system has a actor issue.

Error message

1200014 ERR RTAC DETECTOR COM - DETECTOR_ERROR: ERR_DCT_SIGNATURE - ERR_DCT_PARAM_TIMEOUT 1200014 ERR_RTAC_DETECTOR_COM AR XRImDet DSP_errorTask Component(s)_Detector_RTAC_FiberChannel_link 1 0 Async error - Card 0 (IP1) - C80_ERROR LEVEL 0 - DETECTOR_ERROR: ERR_DCT_SIGNATURE - ERR_DCT_PARAM_TIMEOUT - c80error.cpp 473 The Innova system has failed to read the detector signature. The detector sends its signature to the RTAC on boot up and during watchdog checks to make sure RTAC / Detector communication is alive. This error may be followed by : 1200014 ERR_RTAC_DETECTOR_COM AR XRImDet DEM Component(s)_Detector_RTAC_FiberChannel_link 1 0 [DemSupervisor::_bootDetector] Failed to load detector firmware~~ DemSupervisor.cpp 553

Applies to

Models
Innova
Product
Innova 2000 Innova 2000 systems Innova 2000 systems Innova X100 Monoplane Innova X100 Monoplane from product name Innova 2100, 3100 and 4100 Innova X100 Monoplane Innova 2100, 3100 and 4100 Innova X1 X1 Biplane Innova X1 X1 Bi-plane Innova 2121 or 3131 Bi-plane System Innova X1 X1 Bi-plane Innova 2121 or 3131 Bi-plane System
Area
X-ray Vascular

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