Unable to Run AP Component and Memory Diag due to Error in Software Instructions
Symptom
Unable to Run AP Component and Memory Diags on System See Long Description SPR # MRIhc40750 The procedure to run the "AP Component and Memory Diag" is found in the "MR Service Desktop - Insite_Browser" when selecting this test under Diagnostics. An error exists in this procedure which prevents the diagnostic test from running if followed. The procedure states to enter "Alt+x", or the "Alt" key and the "x" key together in the APS and AGP C-shell windows to reset those boards prior to attempting to run the diagnostic. In fact, if you try this nothing happens and you cannot run the diagnostic.
Applies to
- Models
- Excite
- Product
- 3T Excite HD 12.0 software only
- Software
- 12.0 Excite HD and 3T Excite HD products only
- Area
- MR
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