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GE Healthcare · MRExcite

Unable to install patch due to conflict with previous version of patch on the system, but this patch was removed so why…

Unable to install patch due to conflict with previous version of patch on the system, but this patch was removed so why does it still report a conflict.

Symptom

Unable to Install New Version of Patch FE is trying to install patch_11.0_M4_01 Rev. B. When he initially tried to install the patch a conflict was reported with the existing patch, Rev. A, so he removed it. But he still can't install the patch, even after rebooting the system. The system still reports a conflict with this patch even though he sees in the Service Browser that the patch is not there. It is also not shown in the s/w version status output from /export/home/signa/bin/getver. So why is there still a conflict reported?

Applies to

Models
Excite
Product
Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
Software
11.0 Only for 1.5T Excite product. 12.0 is Excite HD and 14.0 is Excite HDx. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
Area
MR

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