GE Healthcare · X-ray VascularInnova180001318000121800011

Innova System boot failure Any defect that prevents from getting the first acquisition after the system reset.

Innova System boot failure

Symptom

Innova System boot failure Any defect that prevents from getting the first acquisition after the system reset. Customer needs to boot again to recover. When Innova system has a actor issue.

Error message

1800013 ERR_C80_COM Card 0 () - Not enough memory c80error.cpp 153 Followed by errors 1800012 , 1800011 1800013 ERR_C80_COM AR XRExpSens DSP_init Component(s)_RTAC_C80_Boards 1 0 H81Init - Card 0 () - Not enough memory c80error.cpp 153 Followed by error codes 1800012 ERR_C80_PROC Card 0 () - Not Initialised, 1800011 - Found 0 cards instead of 3ERR_C80_POWERUP_TEST 1800013 ERR_C80_COM AR XRExpSens DSP_init Component(s)_RTAC_C80_Boards 1 0 H81Init - Card 0 () - Not enough memory c80error.cpp 153 Followed by error codes: 1800012 ERR_C80_PROC Card 0 () - Not Initialised, 1800011 - Found 0 cards instead of 3ERR_C80_POWERUP_TEST The DL Error log indicates: 1800013 ERR_C80_COM AR XRExpSens DSP_init Component(s)_RTAC_C80_Boards 1 0 H81Init - Card 0 () - Not enough memory c80error.cpp 153 1800012 ERR_C80_PROC AR XRExpSens DSP_init Component(s)_RTAC_C80_Boards 1 0 H81QuerySystem - Card 0 () - Not Initialised c80error.cpp 153 1800011 ERR_C80_POWERUP_TEST IH XRExpSens DSP_init Component(s)_RTAC_C80_Boards 1 0 DSP initDriver - Found 0 cards instead of 3 dsp_if_core.cpp 457

Applies to

Models
Innova
Product
Innova 2000 Innova 2000 systems Innova 2000 systems
Software
$, Innova 2000 Service Pack FMI F4, HerSvcPack_2.02 HerSvcPack_2.02 DL Applications version 11.23.26 Ghost DL-1 "F" : 17.4 Ghost DL-1 "G" : 15.5 Ghost DL-2 : 16.4 Ghost DL-4 : NA DL : 11.23.26 DL Atlas Core : 3.1O-1 RTAC Atlas Core : 3.1O-2 IDC : 2.13 Calypso : 11.13_FMI_7 Calypso Uptime : 11.25_FMI Titan : H0.57 Pos. Motorola : 5.2Y3-2 Pos. Roadrunner : 5.0R
Area
X-ray Vascular

Full cause & step-by-step resolution

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