When selecting a new protocol, the message “Protocol update failed, Retry selection” is displayed on the monitor.
Symptom
INx100: When selecting a new protocol, the message “Protocol update failed, Retry selection” is displayed on the monitor. When selecting a new protocol, the message “Protocol update failed, Retry selection” is displayed on the live monitor. Consequence for user : The DL browser and Live/Reference are not refreshed with new data protocol selected. When selecting a new protocol, the message “Protocol update failed, Retry selection” is displayed on the live monitor. Consequence for user : The DL browser and Live/Reference are not refreshed with the new protocol selected.
Error message
INx100: 4800007 WR XRUserIfDL Fail to retrieve protocol from database Debug : See Long description for Details 4800007 WR XRUserIfDL Fail to retrieve protocol from database Debug : Several possible debug text patterns (not exhaustive): Debug: Empty FOV List error @ UserProtocolController.cxx 931 Debug: Requested protocol file not found in Database error @ UserProtocolController.cxx 987 Debug: Protocol file constains invalid value error @ UserProtocolController.cxx 609
Applies to
- Models
- Innova
- Product
- Innova X100 Monoplane Innova X100 Monoplane from product name Innova 2100, 3100 and 4100 Innova X100 Monoplane Innova 2100, 3100 and 4100
- Software
- Innova, Unity 3D M4 SP3.1, Unity 3D M4 SP3.1, DL Release : UNITY_M4_FMI_4.21 Ghost DL : 21.24.2 DL : DL_Unity_4.21.5 DL Atlas Core : 4.2-8_6 RTAC Atlas Core : 4.2-8_6 IDC : 5.31 Calypso : 4.42 Calypso Uptime : CLYUPT.UNITY_4.21 Positioner : RR POS LBY 1.4.4U_19 Jedi : P636BF1
- Area
- X-ray Vascular
Full cause & step-by-step resolution
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