Unable to Order Replacement SCSI Tower for OpenSpeed with Excite System See Long Descripition iTrak # 13178948…
Documentation is Wrong.
Symptom
Unable to Order Replacement SCSI Tower for OpenSpeed with Excite System See Long Descripition iTrak # 13178948 Today an FE tried to order the following part for an HFO5 (OpenSpeed with Excite) system as found in Revision 6 of Direction 2402690 OpenSpeed EXCITE FRU Manual: 5116657 SCSI TOWER with MOD and DVD–RW But this part is not a FRU anymore, as seen in FEMC as shown below. What happened? Is this a mistake? Why is this part no longer a FRU and what should be done when this part fails? How do we replace this part if none are available? From FEMC: Part #: 5116657 Part Type: Not Available Part Weight: 0.00 LBR Repairable: Not Available Returnable: Not Available Hazardous Material: N Description: Not Available FRU: No Status: Non Orderable ICV/Transfer Price: 0.00 USD List Price: 8020.02 USD /EACH Availability: Part is not available at any warehouse. ====================== Parts Offered as: Current: 5116657 Harvested: Not Available Exchange: Not Available Comments: Not Available
Applies to
- Models
- Excite
- Product
- Open Speed with EXCITE For HFO4 and HFO5 only
- Software
- OPENMR5-HFO5 Open Speed with Excite Product
- Component
- 2381744 EXCITE II SCSI TOWER ASSY w/MOD 2381744 SCSI Tower w/MOD, Excite HD Parts List 2381744 SCSI Tower w/MOD
- Area
- MR
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