ID110347 Collision detection failure, continue with care; Otherwise call Service

Symptom

Error message

INX100, 50104, HW=10 for the XRAY TUBE collision sensor, error Text = POS : COLLISION DETECTION PROBLEM, debug Text += pos-error=4AB5, hw-status=0010, recovery Class /= WR, major Function /= VAS / POS System impact: Message displayed on monitors and BIP on TSSC every 30 seconds. Full gantry motion. Displayed message : "Collision detection failure, continue with care; Otherwise call Service" The Hardware code tells whether the problem is located on the Detector or on the Tube side: HW=4 for the Detector and HW=10 for the Tube Check the anti collision sensors on the Detector or tube. Touch the collision sensor margin on one side to re-balance the collision sensors. Touch the collision sensor m error Code = 50104, HW=10 for the Tube System impact: Message displayed on monitors and BIP on TSSC every 30 seconds. Full gantry motion. Displayed message : "Collision detection failure, continue with care; Otherwise call Service" The Hardware code tells whether the problem is located on the Detector or on the Tube side: HW=4 for the Detector and HW=10 for the Tube Check the anti collision sensors on the Detector or tube. Touch the collision sensor margin on one side to re-balance the collisio

Applies to

Models

Innova

Product

Innova X1 X1 Biplane Innova X1 X1 Bi-plane Innova 2121 or 3131 Bi-plane System Innova X1 X1 Bi-plane Innova 2121 or 3131 Bi-plane System Innova 2000 Innova 2000 systems Innova 2000 systems Innova X100 Monoplane Innova X100 Monoplane from product name Innova 2100, 3100 and 4100 Innova X100 Monoplane Innova 2100, 3100 and 4100

Component

Positioner Gantry Positioner Gantry Positioner Gantry

Area

X-ray Vascular

Related GE Healthcare X-ray Vascular issues

• The Worklist does not refresh on the system when performing a query.
• Innova System boot failure
• INX1X; Message Limit switch engaged; LP4 Lateral Detector lift will not move after going to max SID using the Emergency Backout button on the lift cover because the lift hit maximum (Max) SID limit sw…
• Firewall is broadcasting DHCP addresses
• Cooling Failure; Shut System down and call Service is displayed on the Innova Image monitor
• No gantry motion is reported by the customer.