GE Healthcare · MRExcite226123022543422254347

Unable to Scan with 3T MKS RF Amplifier Due to RF Amplifier.

Symptom

Unable to Boot or Power Up 3T MKS 35 kW RF Amp. Amplifier's LCD Display is all Black Squares. RF Amp Serial Link Errors The customer hit the Emergency Stop button which powers off the RF Amplifier. Afterward, the RF Amp could not be booted up. It didn't power up successfully. The RF Amp display is all “little black squares”, or all backlit characters. The FE checked all the fuses, including the three "hidden" fuses (See Service Note 67103 "35kW Amp Fuse Replacement" for details on these fuses), and none were blown. See Attachment for additional information. The customer hit the Emergency Stop button which powers off the RF Amplifier. Afterward, the RF Amp could not be booted up. It didn't power up successfully. The RF Amp display is all “little black squares”, or all backlit characters. The FE checked all the fuses, including the three "hidden" fuses (See Service Note 67103 "35kW Amp Fuse Replacement" for details on these fuses), and none were blown. See Attachment for additional information.

Error message

2261230 The SCP received an unknown frequency identifier from the RF cabinet. Please perform a TPS Reset. Frequency = 0xFF-> 2261230 PAC3T NSP SCP:RfNbCanHWO 1737 The SCP received an unknown frequency identifier from the RF cabinet. Please perform a TPS Reset. Frequency = 0xFF->

2254342 RF Amplifier Interface RF Amp serial link failure. RF AIF failed to receive a packet transmission echo. If the link is broken, a separate error message will be logged. If not, a spurious error occurred. Timer: 5040 Expired time: 40 Tx byte: M 2254342 PAC3T NSP SCP:../rf_nb_serial 1795 RF Amplifier Interface <-> RF Amp serial link failure. RF AIF failed to receive a packet transmission echo. If the link is broken, a separate error message will be logged. If not, a spurious error occurred. Timer: 5040 Expired time: 40 Tx byte: M

2254347 RF Amplifier Interface RF Amp serial link failure. RF AIF failed to receive a packet transmission echo on 2nd try. If link is broke, a separate error message will be logged. If not, a spurious error occurred. Timer: 5080 Expired time: 40 Tx by 2254347 PAC3T NSP SCP:../rf_nb_serial 1947 RF Amplifier Interface RF Amp serial link failure. RF AIF failed to receive a pack

Applies to

Models
Excite
Product
3T Excite HD 12.0 software only
Software
12.0 Excite HD and 3T Excite HD products only
Component
SecondOpinion MKS 3T 35kW RF Amp 5104896 See comments in resolution concept for second opinion requirements before ordering this part.
Area
MR

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