GE Healthcare · MRExcite
Unable to Install VIBRANT eLicense Option on HDi Systems due to a Software Bug.
Symptom
Unable to Install VIBRANT eLicense Option See Long Description FE went to eLicense and generated and downloaded the VIBRANT option to this new HDi system being installed. But the system will not allow the license to be installed. The system posts an error in the bottom bar area of Guided Install which reads as follows: "Software option installation failed."
Error message
Software Option Installation Failed See Long Description The message "Software Option Installation Failed" appears in the lower bar area of Guided Install GUI.
Applies to
- Models
- Excite
- Product
- Excite HDx Includes "Excite HDi" system. 14.0 Software only.
- Software
- 14.0 M5 Excite HDx HDi Platforms only.
- Area
- MR
Full cause & step-by-step resolution
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