What is Agfa CT error code HC11324?

Printing from the middle tray disabled — film not recognized. It is reported by the Film Tray Module on DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems. Severity: Alarm; subsystem: Film Tray Module — Tray Disabled.

What should a field engineer do about HC11324?

Replace the film in the middle tray with a new film pack.. Isolate the Film Tray Module — Tray Disabled subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the DryStar 5500 (Type 5364/100) / DryStar 5503 (Type 5364/300).

AlarmFilm Tray Module — Tray Disabled

HC11324 — Printing from the middle tray disabled — film not recognized

Agfa CT error code, reported by the Film Tray Module.

What HC11324 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11324 indicates: Printing from the middle tray disabled — film not recognized. The code originates in the Film Tray Module — Tray Disabled section of the Film Tray Module. Severity level alarm (Alarm).

Reported action: Replace the film in the middle tray with a new film pack..

Raised on the Drystar 5500/5503 (three-tray configurations) when the film identification code in the middle tray is unreadable or invalid and printing from the middle tray has been disabled. The printer shows "mid.tray film inv.:Tray disabled".

Full troubleshooting for HC11324

The complete diagnosis, cause tree, and step-by-step remedy for the Film Tray Module — Tray Disabled subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Film Tray Module — Tray Disabled codes

HC11318Printing from the upper tray disabled — film not recognized HC11319Printing from the lower tray disabled — film not recognized HC10053Themis board CPU too hot HC10100MEC PCB test failed HC10814Drum passed sensor S24 not connected or malfunctioning HC10815Drum entry sensor S23 not connected or malfunctioning HC11000Firewire cable between Crius and Themis boards not connected or faulty HC1100124V actuator power not available on the MEC board

Discuss HC11324 with other field engineers in the FSELIB forum

Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.