GE Healthcare · CTLightSpeed2000027382000027305272882100004342100004413863552
Exam list in ImageWorks empty with message "Netserver can't connect with GECT:DBRserver"
Symptom
Exam list in ImageWorks empty with on screen message "Netserver can't connect with GECT:DBRserver"
Error message
Error: 200002738, Creation of hard link to Image file for autoview failed See Long Description for complete error Tue May 23 10:37:48 2006 Error: 200002738 Host: ct01 Process: imagecreate File: ic_imagecreate_req.c Line: 1361 Image : 2928/3/17 Recon Sequence Id : 201 Creation of hard link to Image file for autoview failed Autoview file path : Varies Source file path :Varies Open file name : Varies Directory stat status : 0 File stat status : 0 Errno : OS error : 2 --- No such file or directory Error: 2052 error during execution of the fonction (note: may or may not be misspelled) See LD for details Tue Jun 7 12:27:18 2005 Error: 2052 hostid: su101 process: imserver imsprim.c 595 error during execution of the fonction /usr/g/sdc_image_pool2/reserved Input/output error Note: fonction is not mis-spelled Wed Sep 12 10:26:07 2007 Error: 2052 Host: gect Process: imserver File: imsprim.c Line: 622 error during execution of the function /usr/g/sdc_image_pool/reserved Input/output error Error: 200002730 Image space allocate response size error. See long description for details Sun Jun 3 10:48:22 2007 Error: 200002730 Host: ct01 Process: imagecreate File: ic_imagecreate_req.c Line: 1284 Im
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 5.X (60kW) LightSpeed 5.X (60kW) ~ Use with MDAS or GDAS HP_P_G4 HP_P_G8 HP_P_G16 HP_P_M16 LightSpeed 5.X 60KW G-DAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 06MW29.7 - supports HS QX/I, LS 1X, 2X, 3X, 4X, 5X, BrightSpeed & 7X GRE host consoles, except LS 5X RT16/Xtra See Long Description for more information 06MW29.7 - supports HS QX/I, LS 1X, 2X, 3X, 4X, 5X, BrightSpeed & 7X GRE host consoles, except LS 5X RT16/Xtra CLASSM & CLASSC 5181129 = Class M for 06MW29.7 5192235 = Class C for 06MW29.7 Throw away 06MW29.7 Class C CD, p/n 5182628 ! ! ! replace it with Class C CD, p/n 5192235 REMOTE QUERY OF IG, VIG, DARC2, & VDARC TO DETERMINE IF “WESTVILLE” OR “JARRELL” VERSION · “Westville” computer in IG, VIG, DARC2, & VDARC end of life · IG, VIG, DARC2, VDARC subassemblies use the same computer, whether “Westville” or “Jarrell” · The current Intel “Westville” computer is being replaced by Intel’s “Jarrell” · “Jarrell” (IG, VIG, DARC2, VDARC) targeted for mfg cut-in in Milwaukee & Hino FW39-40’06; Beijing later · “dmidecode” command may be used remotely to determine which is installed in the host console 1. Login to IG, VIG, DARC2, or VDARC as “root” 2. Type dmidecode | less 3. View “Version” line towards top of response If SWV25 , then WESTVILLE installed If SE7520 JR 23 , then JARRELL installed NOTE: In multi-IG configuration where both Westville & Jarrell are installed in same host console (mixed config), the Jarrell IG must be in Slot #1 to optimize speed/performance. WESTVILLE RESPONSE: (all subassemblies use the same Intel Westville computer) $ su - $ dmidecode | less # dmidecode 2.6 # dmidecode 2.2 SMBIOS 2.3 present. 73 structures occupying 2782 bytes. Table at 0x000F1260. Handle 0x0000 DMI type 0, 20 bytes. BIOS Information Vendor: Intel Corporation Version: SWV25 .86B.0257.P42.0504011224 Release Date: 04/01/2005 …etc…. JARRELL RESPONSE: (all subassemblies use the same Intel Jarrell computer) $ su - $ dmidecode | less # dmidecode 2.6 SMBIOS 2.3 present. 59 structures occupying 2536 bytes. Table at 0x000FD4A0. Handle 0x0000 DMI type 0, 20 bytes. BIOS Information Vendor: Intel Corporation Version: SE7520 JR 23 .86B.P.10.00.0087.120820051348 Release Date: 12/08/2005 …etc…. “Jarrell” SOFTWARE RELEASE 06MW29.7 CLASS C AND M TAB #182-DISTRIBUTED 19SEP06 “Jarrell” software release 06MW29.7 Class C & M CDs TAB #182-distributed 19-Sep-06 5181129 = Class M for 06MW29.7 5182628 = Class C for 06MW29.7 - superceded by 06MW29.7 Class C, p/n 5192235 throw away 06MW29.7 Class C CD, p/n 5182628 replace it with Class C CD, p/n 5192235 -> will be TAB #182-distributed with cover letter Class C p/n 5182628, GRE diagnostics sw, incorrectly reads VIG/VRAC & VDARC/VDIP identification data It sees a mismatch between the “expected” and “actual” ID string read from the device The word “Class” is inserted in the “actual” ID string Given this mismatch, it reports a hardware FAILURE when hardware is “good” This issue is fixed on Class C, p/n 5192235 The following steps may be used to determine if the correct Class C software (p/n 5192235) is loaded: 1. Type cd /usr/g/bin 2. Type sum v*test.py 3. Check that the following output: 19976 23 vdarc_test.py 12195 19 vrac_test.py If this output is viewed, then Class C, p/n 5192235, is correctly loaded If this output is not viewed, then uninstall the current Class C software & load Class C, p/n 5192235 5181591 = 06MW29.7 applications software collector 06MW29.7 software release resolves IG, VIG, DARC2, VDARC computer motherboard End Of Life issue. 06MW29.7 software release supports HS QX/I, LS 1X, 2X, 3X, 4X, 5X, & 7X GRE host consoles, except LS 5X RT16/Xtra
- Area
- CT
Full cause & step-by-step resolution
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