GE Healthcare · CTLightSpeed2600040205001526000239660002396
Scan aborts with CCB communications error
Symptom
Scan aborts WITH Communications with the CCB sub-system has not been established. Scan aborts WITH Communications with the CCB sub-system has not been established
Error message
Error: 260004020 OBC failed to receive a reply to GCAN message 18 in the given time Error: 260004020 Host: OBC Process: DAS File: das_cc_in_mail.c Line: 309 Function: No System Function Reported Scan: 15 Exception Level: Log Series: 106 DAS firmware object: Command Timed Out. Possible timing or communications failure 260004020 OBC failed to receive a reply to GCAN message 18 in the given time Error: 260004020 Host: OBC Process: DAS File: das_cc_in_mail.c Line: 309 Function: No System Function Reported Scan: 50015/1/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 06:58:53:770 Log Series: 106 DAS firmware object: Command Timed Out. OBC failed to receive a reply to GCAN message 18 in the given time. Possible timing or communications failure. Timeout: 1000 msec. Error: 260002396 The DAS has received an out-of-sequence command Error: 260002396 Host: DAS Process: DCB Firmware Function: DATA ACQUSITION : Scan Data Acquisition Scan ABORT -- DAS Has Detected An Error.^C The DAS has received an out-of-sequence command. Command 3003 cannot be accepted when the DAS is in the State: Shutdown State and Command Level: Shutdown 2 60002396 The DAS has received an out-of-sequence comman
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 2.X (Plus, QX/i) - Octane Always S-DAS 2.4.2_H2.4M5 LightSpeed 2.X (Plus, QX/i) - Octane (Pegasus or Rhapsode IG) - Always S-DAS Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 2.4.2_H2.4M5 FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 FEATURES/OPTIONS STD/OPTION Cat # Digital Laser Camera I/F B7700PD Smart Helical (s/w only) Standard B7530TK Fast Recon (s/w only) Option B7700JF BMD (requires B7710MP or MN) Option B7710MK Smart Prep Option B7530SP Smart Score ? ? 3D Analysis (Requires D3D) Option B7540TD Navigator (s/w only) Option B7540N DentaScan (s/w only) Option B7540SD Direct 3D (Requires B7710SA) Option B7810SS HIS/RIS Option (h/w and s/w) Option B7500PN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2159578-3 collimator control board used on 1X/2X/3X/4X/5X See Long description for details Part #: 2159578-3 Part Type: GP CONSUMABLES Part Weight: 2.18 LBR Repairable: No Returnable: No Hazardous Material: N Description: COLLIMATOR CONTROL BOARD FRU: Yes Status: Orderable Comments: Not Available
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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