GE Healthcare · CTLightSpeed2450476010001144566814877214230019002
LightSpeed Ultra 3.x with Helios H2 MDAS_8 Gantry and GOC1 SGI Octane 2 Global Operato
Symptom
Multiple recon retries and suspended images during an exam. See long description for details Multiple recon retries and suspended images during an exam. To get the images to recon you would have to resume the queue or reboot the system for the images to recon.
Error message
Error: 245047 Unable to allocate scan files See the long description for the full error code Thu May 12 17:43:37 2005 Error: 245047 Host: rrmcct16 Process: scanmgr File: scan_sequence.cxx Line: 1461 Function: System Control : Scan Control Scan Type: Scout Scan: 0/0/0 Scan Seq Id: 601000 Unable to allocate scan files raw_data - lost chains " cross-linked with another chain ( found in the iceConsole.log ) See LD for Error Details To View Scan Data Disk Errors in the iceConsole.log cd /usr/g/service/log tail -100 iceConsole.log | more (tail –500 would show the last 500 lines of this log) (use the space bar to page through this log) Look for any Scan Disk Errors as seen below: "/raw_data - lost chains " cross-linked with another chain "/raw_data - lost chains " cross-linked with another chain "/raw_data/ex50752.CT01.1144566814.877214/ov.s7a13" has illegal cluster in chain "/raw_data/ex50752.CT01.1144566814.877214/ov.s7a14" has illegal cluster in chain "/raw_data/ex50752.CT01.1144566814.877214/ov.s7a18" has illegal cluster in chain Error: 230019002 The scan disk I/O layer failed to consume a response from the scan disk server. See LD for complete error Tue Nov 2 03:19:30 2004 Error: 2
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 3.X (Ultra, Plus, QX/i) - Octane Always 4 or 8 slice MDAS 308i.2_H3.1M5 LightSpeed 3.X - Octane Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 308I.2_H3.1M5 305.4_H3.1M4 - obsolete 303.1_H3M4 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2225004-9 73GB scan disk (replaces 2225004-8 and 18 GB p/n 2225004-4 and 36 GB scan disk 2225004-5) See Long Description for Details. Part #: 2225004-9 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: 73GB 15000 RPM Scan Data Drive FRU: Yes Status: Orderable Comments: Per ECR 2046173, 212008898, 8/8/07. ** FE ASSIST ** Refer to Service Note SN07110612a For Jumper information (12/3/07 212001261) Part #: 2225004-8 Part Type: GP CONSUMABLES Part Weight: 1.61 LBR Repairable: No Returnable: No Hazardous Material: N Description: HARD DRIVE 73GB 15KRPM SCAN DATA FRU: Yes Status: Orderable Comments: Added per ECR 2031409, 7/14/06, ms11892. ** FE ASSIST ** If no stock of the 2225004-8 order 2225004-9 as the replacement. Refer to Service Note SN07110612a (212001261 12/3/07)
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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