GE Healthcare · CTLightSpeed2600040205001526000400050040
Scan aborts with CCB communications error
Symptom
Scan aborts WITH Communications with the CCB sub-system has not been established. Scan aborts WITH Communications with the CCB sub-system has not been established
Error message
Error: 260004020 OBC failed to receive a reply to GCAN message 18 in the given time Error: 260004020 Host: OBC Process: DAS File: das_cc_in_mail.c Line: 309 Function: No System Function Reported Scan: 15 Exception Level: Log Series: 106 DAS firmware object: Command Timed Out. Possible timing or communications failure 260004020 OBC failed to receive a reply to GCAN message 18 in the given time Error: 260004020 Host: OBC Process: DAS File: das_cc_in_mail.c Line: 309 Function: No System Function Reported Scan: 50015/1/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 06:58:53:770 Log Series: 106 DAS firmware object: Command Timed Out. OBC failed to receive a reply to GCAN message 18 in the given time. Possible timing or communications failure. Timeout: 1000 msec. Error: 260004000 Collimator firmware object: Lost communications with controller GCAN error sending message = 5. See Long Description for Details. Error: 260004000 Host: OBC Process: Collimator File: ss_comm.c Line: 329 Function: SYSTEM COMMUNICATIONS : Rotating Controller I/F Bus Scan: 9553/3/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 14:37:12:150 Log Series: 377 Collimator firmware object: Lost c
Applies to
- Models
- LightSpeed
- Product
- Lightspeed 1.X - Octane 10.5_2.8.2I_H1.3M4 10.4.1_2.8.2I_H1.3M4 - obsolete Lightspeed 1.X - Octane Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config showprods|grep Apps note: if check_config does not work then the software is not up to date with all FMI's. Check FMI history and verify that all patches have been loaded since last software reload. Ref FMI 25269 List of Supported Console Types Octane with Pegasus Recon hardware. may have an 02 SBC - Run df -k to see if the sbc is partitioned. List of softwares the product can run 10.5_2.8.2I_H1.3M4 10.4.1_2.8.2I_H1.3M4 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3176T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2159578-3 collimator control board used on 1X/2X/3X/4X/5X See Long description for details Part #: 2159578-3 Part Type: GP CONSUMABLES Part Weight: 2.18 LBR Repairable: No Returnable: No Hazardous Material: N Description: COLLIMATOR CONTROL BOARD FRU: Yes Status: Orderable Comments: Not Available
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required