GE Healthcare · CTLightSpeed20000182123001900224505036505
LightSpeed 3.X (Ultra, Plus, QX/i) - Octane
Symptom
"Scan hardware Stopped Scan" with scan data errors. "Scan hardware Stopped Scan" with scan data errors
Error message
Error: 200001821 Ecomm Wait failed. Could not get RTS data: See LD for more info on error When running getStats command the following error is reported Ecomm Wait failed. Error = 200001821 ERROR: Could not get RTS data: = 200001821 [root@bay48]# g etStats Commands: 1 - exit 2 - Show DIP Stats 3 - Show DAS Stats 4 - Show Temperature Stats 5 - Show Gantry Current Stats 6 - Show TGP Low Speed Slip Ring Communication Stats 7 - Show ORP Low Speed Slip Ring Communication Stats 8 - Show Axial Stats 9 - Show Cradle Stats 10 - Show Aperture and Filtration Stats 11 - Show RCIB Stats 12 - Show X-ray Generator Stats 13 - Show Tube Spit Stats 14 - Show Converter Board Temperatures 15 - Show Gantry Revolution Counter Stats 16 - Update Gantry Revolution Counter Stats Requested Command: 13 ****************************************************** * TUBE SPITS STATISTICS * ****************************************************** Ecomm Wait failed. Error = 200001821 ERROR: Could not get RTS data: = 200001821 Error: 230019002 The scan disk I/O layer failed to consume a response from the scan disk server. See LD for complete error Tue Nov 2 03:19:30 2004 Error: 230019002 Host: sgredct1 Process:scanfilemgr
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 3.X (Ultra, Plus, QX/i) - Octane Always 4 or 8 slice MDAS 308i.2_H3.1M5 LightSpeed 3.X - Octane Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 308I.2_H3.1M5 305.4_H3.1M4 - obsolete 303.1_H3M4 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2225004-9 73GB scan disk (replaces 2225004-8 and 18 GB p/n 2225004-4 and 36 GB scan disk 2225004-5) See Long Description for Details. Part #: 2225004-9 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: 73GB 15000 RPM Scan Data Drive FRU: Yes Status: Orderable Comments: Per ECR 2046173, 212008898, 8/8/07. ** FE ASSIST ** Refer to Service Note SN07110612a For Jumper information (12/3/07 212001261) Part #: 2225004-8 Part Type: GP CONSUMABLES Part Weight: 1.61 LBR Repairable: No Returnable: No Hazardous Material: N Description: HARD DRIVE 73GB 15KRPM SCAN DATA FRU: Yes Status: Orderable Comments: Added per ECR 2031409, 7/14/06, ms11892. ** FE ASSIST ** If no stock of the 2225004-8 order 2225004-9 as the replacement. Refer to Service Note SN07110612a (212001261 12/3/07)
- Area
- CT
Full cause & step-by-step resolution
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