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GE Healthcare · CTLightSpeedVCT2600068231872926000683650000

Scan fails aborts at 0.5 scan rotation speeds and faster intermittently

Symptom

Scan fails aborts at 0.5 scan rotation speeds and faster intermittently

Error message

Error: 260006823 Gantry (Axial) could NOT find the ''C'' pulse. See Long Description for full error Tue Jan 17 16:51:34 2006 Error: 260006823 Host: STC Process: Axial File: amc_exec.c Line: 3248 Function: AXIAL CONTROL : axial control Scan: 18729/2/1 Type: Helical Exception Level: Pri/Most Severe Time: 16:51:34:165 Log Series: 144 Gantry (Axial) could NOT find the ''C'' pulse. (AMC State:4 Cmd:0x150c0008 Cmd Vel: 0.008 sec/rev). HW/SW Error: Retry Rx to verify probable Gantry Hardware problem.

Error: 260006836 The Encoder and the Drive MUST be Sync'd/Referenced. See the LD for the complete error code Tue Nov 16 14:20:36 2004 Error: 260006836 Host: STC Process: Axial File: amc_exec.c Line: 2132 Function: AXIAL CONTROL : axial control Scan: 50000/2/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 14:20:36:955 Log Series: 69 Axial Motor Control (AMC) Logic will NOT Comand the DRIVE until the Gantry motion is STOPPED. The Encoder and the Drive MUST be Sync'd/Referenced. (Cur State: 10 Cmd: 0x170a0048) HW/SW Error: Retry Rx to verify probable Gantry Hardware problem.

Applies to

Models
LightSpeed, VCT
Product
LightSpeed 4.X - Octane sw_version: 405I.2_H4.0M5 LightSpeed 4.X - Octane Gantry Model # 2339985 Console Model #'s 2341923 and 2341923-2(D3D) check_config shows LightSpeed 16 / LightSpeed 16 Product: LightSpeed16 sw_version: 405I.2_H4.0M5 or newer machine_type: Octane host_id: 3232297858 tube_type: 15 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
Component
5311936 Axial Encoder Assembly, Hub-Mounted Wheel. Used on H2, HP, VCT, and HD750. (Replaces 5182284-2 /5182284 / 2369747-2 / 2369747 / 2328307) See LD for details 5311936 Axial Encoder Assembly, Hub-Mounted Wheel. Used on H2, HP and VCT. (Replaces 5182284-2 /5182284 / 2369747-2 / 2369747 / 2328307) Part #: 5311936 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Shipping collector for Axial Encoder Assembly. FRU: Yes Status: Orderable Comments: Per ECR 2058601, 212008898, 10/8/08
Area
CT

Full cause & step-by-step resolution

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