GE Healthcare · CTLightSpeed23000080711000230019002
LightSpeed 2.X (Plus, QX/i) - Octane
Symptom
"Scan hardware Stopped Scan" with scan data errors. "Scan hardware Stopped Scan" with scan data errors
Error message
Error: 230000807 Re-zero of scan disk took too long to complete. See long description for details Tue May 22 10:56:10 2007 Error: 230000807 Host: ice Process: dataacq File: tl_actions.cxx Line: 902 Function: Data Acquisition : Scan Data Acquisition Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 11000 Re-zero of scan disk took too long to complete. There may be a problem with the scan disk drive. Run the 'test_high_speed' scan disk drive diagnostic. Time: 9994 msec. Error: 230019002 The scan disk I/O layer failed to consume a response from the scan disk server. See LD for complete error Tue Nov 2 03:19:30 2004 Error: 230019002 Host: sgredct1 Process:scanfilemgr File: sdio proxy.c Line:174 The scan disk I/O layer failed to consume a response from the scan disk server. function:consume sequence:6708
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 2.X (Plus, QX/i) - Octane Always S-DAS 2.4.2_H2.4M5 LightSpeed 2.X (Plus, QX/i) - Octane (Pegasus or Rhapsode IG) - Always S-DAS Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 2.4.2_H2.4M5 FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 FEATURES/OPTIONS STD/OPTION Cat # Digital Laser Camera I/F B7700PD Smart Helical (s/w only) Standard B7530TK Fast Recon (s/w only) Option B7700JF BMD (requires B7710MP or MN) Option B7710MK Smart Prep Option B7530SP Smart Score ? ? 3D Analysis (Requires D3D) Option B7540TD Navigator (s/w only) Option B7540N DentaScan (s/w only) Option B7540SD Direct 3D (Requires B7710SA) Option B7810SS HIS/RIS Option (h/w and s/w) Option B7500PN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2225004-9 73GB scan disk (replaces 2225004-8 and 18 GB p/n 2225004-4 and 36 GB scan disk 2225004-5) See Long Description for Details. Part #: 2225004-9 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: 73GB 15000 RPM Scan Data Drive FRU: Yes Status: Orderable Comments: Per ECR 2046173, 212008898, 8/8/07. ** FE ASSIST ** Refer to Service Note SN07110612a For Jumper information (12/3/07 212001261) Part #: 2225004-8 Part Type: GP CONSUMABLES Part Weight: 1.61 LBR Repairable: No Returnable: No Hazardous Material: N Description: HARD DRIVE 73GB 15KRPM SCAN DATA FRU: Yes Status: Orderable Comments: Added per ECR 2031409, 7/14/06, ms11892. ** FE ASSIST ** If no stock of the 2225004-8 order 2225004-9 as the replacement. Refer to Service Note SN07110612a (212001261 12/3/07)
- Area
- CT
Full cause & step-by-step resolution
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