LightSpeed 2.X (Plus, QX/i) - GRE

Symptom

Error message

Error: 290014002 An operator recoverable scan disk array failure was detected. See long descriptions for complete errors Fri Dec 8 14:42:05 2006 Error: 290014002 Host: kghcateqxi Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 An operator recoverable scan disk array failure was detected.

Do Not Use - use one of the other Error: 290014004 Unable to verify DARC system startup See Long description for complete error NOTE: This is error does not mean you need to replace the darc. Troubleshooting is necessary This error comes in different contexts per the below Mon Dec 12 08:00:11 2005 Error: 290014004 Host: ct99 Process: gre-verify-darc File: gre-verify-darc.cpp Line: 172 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting for ping darc response (exit status: 8) Fri Dec 8 14:42:12 2006 Error: 290014004 Host: kghcateqxi Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - scan disk array is non-recoverable (exit status: 22) Fri Mar 16 09:13:03 2007 Error: 290014004 Host: ctflsh Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 Unable to verify DARC

Applies to

Models

LightSpeed, VCT

Product

LightSpeed 2.X (Plus, QX/i) - GRE always an SDAS 4 slice H2_P_S4 (SDAS4 and H2 gantry) Lightspeed 2.X - GRE Method of visual identification Small rounded gantry similar in appearance to LS 3.X and 4.X. Always has an SDAS 4 slice Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console Types GOC3 Will have a DARC, SDDA and IG GOC4 Will have a DARC 2 and IG List of softwares the product can run 07MW11.10 SP3 06MW29.7 - obsolete 06MW03.5 - obsolete 05MW14.5 - obsolete 04MW44.9 - obsolete 04MW13.7 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Software

06MW03.5 For Pathfinder 1.5 ! NOT FOR VCT ! VCT uses 06MW03.4 06MW03.5 For Pathfinder 1.5 ! NOT FOR VCT ! VCT uses 06MW03.4 06MW03.5 For Pathfinder 1.5 Reboot BEFORE and AFTER detailed cals. Used on 1X/2X/3X/4X/5X, BrightSpeed & HS QX/i with GRE Consoles ! NOT FOR VCT ! VCT uses 06MW03.4 Reboot BEFORE and AFTER detailed cals This software was released with FMI 25365 in 2nd quarter 2006. 06MW03C.5 Class C Software (tab 182 distribution) Part # 5165729 06MW03M.5 Class M Software (tab 182 distribution) Part # 5154540 Training for this software (including Network Filters) can be found at http://data.supportcentral.ge.com/upload/25823/doc_1221870.pdf BrightSpeed S/W Information: You may see 06MW03.4 or 06MW03.5 loaded on BrightSpeed Systems. Why two different Versions? The story is when the program team released the BrightSpeed M3 Pilot sites in FW10 2006, 06MW03.5 (PF1.5 M3 version) was not ready, so the program team decided to use 06MW03.4 as BrightSpeed M3 version. When 06MW03.5 was released, BrightSpeed systems phased 06MW03.5 into the production line. The only difference between the two versions is the "Rotor not at speed" issue which was resolved in 06MW03.5. For BrightSpeed systems running 06MW03.4, a patch is needed to resolve the "Rotor not at speed" issue. The patch was shipped with all BrightSpeed systems running 06MW03.4. There is no reason to upgraded BrightSpeed systems running 06MW03.4 with the rotor patch installed. For systems running 06MW03.4 verify the rotor patch is installed: [insite@ct01 ~]$ showprods | grep -i patch I patch 04/10/2006 The GNU patch command, for modifying/upgrading files. ver 2.5.4 rel 2.5.4.19 I MX200ROTOR_PATCH 04/10/2006 This is a MX200 Rotor patch for 06MW03.* ver 1 rel 1.1 For 06MW03.4 the correct classC & classM: ClassC = part# 5167665 Ver 06MW03C.4 ClassM = part# 5167597 Ver 06MW03M.4

Area

CT

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