GE Healthcare · CTLightSpeed230009013200000437200000423200270040
LightSpeed 4.X - GRE
Symptom
Images fail to display and recon shutdown. Images fail to display and recon shutdown
Error message
Error: 230009013 Queue entry suspended. See Long Description for sample error. Fri May 27 08:25:44 2005 Error: 230009013 Host: ct2 Process: queuemgr File: qmgr_list_mgmt.c Line: 2275 Function: Image Generation : SBC Processing Job Type: Retro Helical Scan: 5431/2/1 Image: 5431/102/391 Queue entry suspended. Error: 200000437 Image installation failed for image (for some Exam/Series/Image number) Open Long Description for full error varaiations Sat Jul 16 13:11:02 2005 Error: 200000437 Host: hsa2 Process: dms File: InstallImage.cxx Line: 316 Image installation failed for image 7297/1/1. Reason: Response from SdC timeout. Thu Feb 2 13:32:10 2006 Error: 200000437 Host: ct01 Process: dms File: InstallImage.cxx Line: 713 Image installation failed for image 2336/999/1. Reason: DMS internal error occurred. image path = %s Error code: 200000423 Error: 200270040 Scout image is not available in the database See the Long Description for complete error code Sat Jan 22 08:36:08 2005 Error: 200270040 Host: nph1 Process: graphicRx File: /gspnet/blr/component/commondisplay/view/ Line: 1040 Scout image is not available in the database
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 04MW44.9 for all LightSpeed systems with GRE/Xtream consoles (QXi, PLUS, ULTRA, LS16, PRO 16, RT)(1.X, 2.X, 3.X, 4.X, 5.X) Open Long Description for details. 04MW44.9 for all LightSpeed systems with GRE/Xtream consoles (QXi, PLUS, ULTRA, LS16, PRO 16, RT)(1.X, 2.X, 3.X, 4.X, 5.X) 04MW44.9A signifies Patch A has been loaded on a HP60 system. Class C Class M Application Software Set CD Part No. Ver. CD Label CD Part No. Ver. CD Label Set Part No. Apps. CD Part No Apps. CD Label showprods/ Service Desktop Intro. Date Comment 5135965 Supports Software 04MW44.9 on GRE/Xtream Class C For use on GRE/Xtream consoles on LightSpeed 5X Series H-Power 60/80/100 and MDAS-RT 5135966 Supports Software 04MW44.9 on GRE/Xtream Class M For use on GRE/Xtream consoles on LightSpeed 5X Series H-Power 60/80/100 and 5X MDAS-RT 5135967 5135962 Applications Disk 1 5135963 Applications Disk 2 5135964 DARC Applications Disk 2399296 Operating System, Ver 1.7.10 Disk 2399297 Serial Over LAN Disk 04MW44.9 May 2005 FMI 25351 For HP100, HP80, and RT Only The GRE Common Applications software supports multiple hardware configurations via a single software set. The new software version string has the following format: <software_label>.<G>_<T>_<D>_<R> The "software label" format is: YYLWxx.ZZ Where: YY = Year. For example 04. L = Location. M - Milwaukee, H - Hino, B - Beijing. Wxx = Fiscal Week. For example, W15. ZZ = Revision number for each build/reroll. Refer to Table B for an explanation of the <G>_<T>_<D>_<R> format. Table B Common Applications Sotware Naming Convention G = GANTRY TYPE T = TUBE TYPE D = DAS TYPE R = RECON HW TYPE H1 = LightSpeed 1.X P = Performix S4 = SDAS4 P = Pegasus H2 = LightSpeed 2.X, 3.X, 4.X O = OEM M4 = MDAS4 G = GRE HP = LightSpeed 5.X H = Hercules M8 = MDAS8 WB = LightSpeed 5.x RT M16 = MDAS16 QX = HighSpeed QXi G16 = GDAS16 The variables G, T, D, and R are generated dynamically based on the type of hardware configuration this software is installed on. The information for the dynamic part of the string is obtained from the INFO files which are located in /usr/g/config directory. An example string based on the above format is as follows: 04MW13.7.H2_P_M4_G The break down is as follows: This is 2004 software release at Milwaukee in Fiscal Week 13 with a revision number "7". The hardware configuration is "H2" gantry with "Performix" tube, "MDAS4", and "GRE" recon hardware. CDL Links: DIRECTION 2378261-100 GRE SOFTWARE INSTALLATION PROCEDURES Direction 2407441-100 Common Platform Q4 2004 Release Application Tips and Work-Arounds
- Area
- CT
Full cause & step-by-step resolution
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