LightSpeed 2.X (Plus, QX/i) - Octane
Symptom
System will not take any scout or helical scans. Axial scans works. See Long Description for detail Scan hardware stops scan on any scout scan or helical scan attempts with error Timeout on Table gate signal (Cradle Sync Pulse). System would still take axial scans ok. FE indicated that whenever a scout or helical scan was attempted, the gantry would rotate and the table would move as if it was doing the scan, however the xray on indicator would never come on. The error below would then post in the gesyslog: Fri Sep 8 11:48:58 2006 Error: Host: Process: Scan Control File: scTrigSeqActions.c 1.65 Line: 1526 Function: XRAY GENERATION : Table - Gantry Sync Scan: 5564/1/1 Type: Helical Exception Level: Pri/Most Severe Time: 11:48:58:255 Log Series: 132 Timeout on Table gate signal (Cradle Sync Pulse). HW/SW Error: Probable hardware, possible software, problem. (Timeout: 796).
Error message
Error: 184163 Timeout on helical gate signal (cradle sync). OR Timeout on Table gate signal (Cradle Sync Pulse). On a Lightspeed system the error may look like this: Fri Sep 8 11:48:58 2006 Error: 184163 Host: STC Process: Scan Control File: scTrigSeqActions.c 1.65 Line: 1526 Function: XRAY GENERATION : Table - Gantry Sync Scan: 5564/1/1 Type: Helical Exception Level: Pri/Most Severe Time: 11:48:58:255 Log Series: 132 Timeout on Table gate signal (Cradle Sync Pulse). HW/SW Error: Probable hardware, possible software, problem. (Timeout: 796). On a CTi system the error may look like this: Thu Feb 3 10:17:17 2005 Error: 184163 Suite: RP22 Host: STC Process: Scan Control File: scTrigSeqActions.c 1.68 Method: No Method Line: 1351 Function: XRAY GENERATION : Table - Gantry Sync Scan: 4521/2/1 Type: Helical Exception Level: Pri/Most Severe Time: 10:17:18:010 Log Series: 285 Timeout on helical gate signal (cradle sync). HW/SW Error: Probable hardware, possible software, problem.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 2.X (Plus, QX/i) - Octane Always S-DAS 2.4.2_H2.4M5 LightSpeed 2.X (Plus, QX/i) - Octane (Pegasus or Rhapsode IG) - Always S-DAS Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 2.4.2_H2.4M5 FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 FEATURES/OPTIONS STD/OPTION Cat # Digital Laser Camera I/F B7700PD Smart Helical (s/w only) Standard B7530TK Fast Recon (s/w only) Option B7700JF BMD (requires B7710MP or MN) Option B7710MK Smart Prep Option B7530SP Smart Score ? ? 3D Analysis (Requires D3D) Option B7540TD Navigator (s/w only) Option B7540N DentaScan (s/w only) Option B7540SD Direct 3D (Requires B7710SA) Option B7810SS HIS/RIS Option (h/w and s/w) Option B7500PN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2236254 Axial Control Board - used in H2 gantry STC 2236254 Axial Control Board 2236254 Axial Control Board Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: AXIAL CONTROL BOARD FRU: Yes Status: Orderable Comments: FLS - H2 GANTRY: COMMON TO MFG MS26561 DSM 1/7/01 COLLECTION OF DEFECTIVES START7/23/01 MS5277 FLS - PLEASE CONVERT SPH ORDER TO OVERNIGHT SHIPMENT IF PART AVAILABLE IN MEMPHIS AND IF FEDEX SERVICE (INCLUDING 8:00 AM SERVICE) MEETS FE NEED TIME CRITERIA
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required