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GE Healthcare · MR222473322257042223621222362522275562225697

Unable to Power SSM, the fans turn but No Lights.

Symptom

Unable to Power SSM, the fans turn but No Lights. SCA Front Panel Display reads "FLT ACIN PHAS", and there are MDS, PAC, and SRI errors logged. See Long Description This is an HFO3 system. The SSM could not be powered up. The fans turn but there are no lights on the SSM. The SCA Front Panel Display reads "FLT ACIN PHAS", and there are MDS, PAC, and SRI errors logged on every TPS Reset attempt (see error log excerpt, below). The FE eliminated the emergency stop circuit as being the cause by removing the cable connector at J2 of the PDU control board, and shorting points 7 & 8 at that jack on the control board. This made no difference when hitting EMO Reset on the PDU, also there is never a "PDU in Stop Mode" error logged, so he discounted this as being a possibility. Next he checked the incoming power to the PDU and all three phases were fine. But when checking the 3-phase 208 volt AC input to the SSM he found something strange. Measuring between phases he expected to see 208 volts but between two phases he saw 90 volts, and between other phases he saw 56 volts, and etc. He then measured the phases at the Magnet Power Supply output receptacle on the PDU and they were fine. Checking the schematic for the Phoenix PDU in OpenSpeed Service Methods (Direction 2250758-1 Rev 2 June, 2003) --> Service Documentation --> OpenSpeed Power Cabinet --> PDU Subsystem --> page 14, link: http://3.87.118.28/optec3/common/07tdocs/pwrcab/pdu/2266541.pdf , it was evident that the SSM and Magnet Power Supply PDU output feeds are both sourced from the same transformer taps. Then why the difference? From the schematic, the SSM & Gradient feeds pass through contactor K1, whereas the Magnet Power Supply feed does not. With this knowledge the FE removed power to the PDU at the Main Disconnect, then opened the PDU's rear panel, located the K1 contactor and pushed on its actuator. It had been mechanically stuck. After restoring power to the PDU, all was well. Freeing the stuck actuator was enough to make it start working normally again. The FE will monitor it for any future incidents. Thu Aug 24 13:33:46 2006 2227556 1 mdos sdm sdm_main.c 314 *** Reset/Download TPS was not successful. *** Thu Aug 24 13:33:46 2006 2224733 2 mdos NSP IPG:ipl_complete_bootstrap_command 300 Hardware Error: Please reset TPS. The SRI is not responding. Please reset the TPS chassis and try again. Thu Aug 24 13:33:46 2006 2218650 1 mdos scn RxManagerCB.c 386 Scn: No of Successful Scan = 0 , No of Failed Scan = 0 Thu Aug 24 13:33:46 2006 2224790 1 mdos NSP IPG:ipl_complete_bootstrap_command 400 Hardware Error: Please reset TPS. MDS link error during download. The SPI failed to receive a MDS transmission echo. Check the connections and signal level on the MDS fiber optic link. Processor: GRAD File: mdsboot.i96 MDS timer: 0x0000 Xmtd byte: 0x00 Thu Aug 24 13:33:46 2006 2225691 1 mdos NSP HPC_PORT_ID:spi_mds 501 MDS link failure. The IPG failed to receive an MDS transmission echo. If the link is broken, a separate error message will be logged. If not, a spurious error occurred. MDS timer: 0x0006 Transmitted byte: 0x11 Thu Aug 24 13:33:46 2006 2225697 1 mdos NSP HPC_PORT_ID:spi_mds 507 MDS link failure. The IPG failed to receive an MDS transmission echo on a second try. If the link is broken, a separate error message will be logged. If not, a spurious error occurred. MDS timer: 0x0012 Transmitted byte: 0x11 Thu Aug 24 13:33:46 2006 2225334 4 mdos NSP HPC_PORT_ID:spi_sri_resp_timeout 12 SPI-SRI Communication Error. SRI failed to respond to a data packet from SPI. Data packets waiting for a response: 0x1B1C Thu Aug 24 13:33:46 2006 2225337 4 mdos NSP HPC_PORT_ID:spi_sri_watchdog_fail 13 SPI-SRI Communication Error. SRI failed to respond to a watchdog packet from SPI. Watchdog packets waiting for a response: 0x0007 Thu Aug 24 13:33:46 2006 2225704 1 mdos NSP HPC_PORT_ID:spi_mds 300 MDS link failure. The MDS fiber optic link appears to be broken between the RF and System cabinets. Check RF cabinet power, fiber optic connections and signal level of the fiber optic link between cabinets. Run MDS fiber optic link diagnostics.-> Thu Aug 24 13:33:46 2006 2225939 1 mdos NSP HPC_PORT_ID:spu_os_init 469 The PAC did not respond correctly to a reset command from IPG. Check PAC power and fiberoptic connections, run PAC diags. Thu Aug 24 13:33:46 2006 2225942 2 mdos NSP HPC_PORT_ID:spu_os_pacII_adv 3033 PAC I detected. If the system is equipped with a PAC II, TPS Reset is advised. If this condition persists, check PAC power and fiberoptic connections, run PAC diags. This condition w/ a PAC II system, adversely affects gated scans only. Thu Aug 24 13:33:46 2006 2225935 4 mdos NSP HPC_PORT_ID:spu_os_pac_alive 0 The PAC does not respond. Check PAC power and fiberoptic connections, run PAC diags. This error condition adversely affects gated scans only. Thu Aug 24 13:33:46 2006 2223621 4 mdos scn mrmail_connect_mgr.c 232 Internal Software Error. Can't callback on undefined NMRID:HPC_PORT_ID. Thu Aug 24 13:33:46 2006 2223625 4 mdos scn mrmailmgr.c 746 Send packet opcode:8271 seqnum:10 rev:2 type:1 length:12 req:SCAN_01_NOR resp:HPC_PORT_ID status:0 failed. Thu Aug 24 13:33:46 2006 2218590 1 mdos scn MsaTpsIpgState.m 436 TPS reset: you may need a new landmark. Thu Aug 24 13:33:48 2006 2223621 4 mdos port_mgr mrmail_connect_mgr.c 232 Internal Software Error. Can't callback on undefined NMRID:HPC_PORT_ID.

Error message

2224733 - The SRI is not responding. Please reset the TPS chassis and try again.

2225704 MDS link failure. The MDS fiber optic link appears to be broken between the RF and System cabinets. Error: 2225704 Host: lx-mr Process: NSP File: HPC_PORT_ID:spi_mds Line: 300 MDS link failure. The MDS fiber optic link appears to be broken between the RF and System cabinets. Check RF cabinet power, fiber optic connections and signal level of the fiber optic link between the cabinets. Run MDS fiber optic link diagnostics.

2223621 Internal Software Error. Can't callback on undefined NMRID:HPC_PORT_ID. Thu Apr 25 07:47:45 2002 Error: 2223621Host: hsgemrlx Process: scn File: mrmail_connect_mgr.c Line: 232 Internal Software Error. Can't callback on undefined NMRID:HPC_PORT_ID.

2223625 Send packet opcode:8271 seqnum:10 rev:2 type:1 length:12 req:SCAN_01_NOR resp:HPC_PORT_ID status:0 failed. 2223625 mdos scn mrmailmgr.c 746 Send packet opcode:8271 seqnum:10 rev:2 type:1 length:12 req:SCAN_01_NOR resp:HPC_PORT_ID status:0 failed.

2227556 *** Reset/Download TPS was not successful. *** 2227556 sdm sdm_main.c 320 *** Reset/Download TPS was not successful. ***

2225697 MDS link failure. The IPG failed 

Applies to

Product
HF OpenSpeed HFO1 HFO2 and HFO3 Only.
Software
HFO3
Area
MR

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