LightSpeed 2.X (Plus, QX/i) - Octane
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 260002396 The DAS has received an out-of-sequence command Error: 260002396 Host: DAS Process: DCB Firmware Function: DATA ACQUSITION : Scan Data Acquisition Scan ABORT -- DAS Has Detected An Error.^C The DAS has received an out-of-sequence command. Command 3003 cannot be accepted when the DAS is in the State: Shutdown State and Command Level: Shutdown 2 60002396 The DAS has received an out-of-sequence command Tue Dec 7 06:58:59 2004 Error: 260002396 Host: DAS Process: DCB Firmware File: invalcmd.c Line: 72 Function: DATA ACQUSITION : Scan Data Acquisition Scan: 50015/1/0 Type: None/Unknown Exception Level: Pri/Soft Time: 06:58:58:940 Log Series: 113 Scan ABORT -- DAS Has Detected An Error.^C The DAS has received an out-of-sequence command. Command 3003 cannot be accepted when the DAS is in the State: Shutdown State and Command Level: Shutdown. (Sender Node Id : 50 Sender Object Id : 1). Error: 260004020 OBC failed to receive a reply to GCAN message 18 in the given time Error: 260004020 Host: OBC Process: DAS File: das_cc_in_mail.c Line: 309 Function: No System Function Reported Scan: 15 Exception Level: Log Series: 106 DAS firmware object: Command Timed Out. Possible timing
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 2.X (Plus, QX/i) - Octane Always S-DAS 2.4.2_H2.4M5 LightSpeed 2.X (Plus, QX/i) - Octane (Pegasus or Rhapsode IG) - Always S-DAS Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 2.4.2_H2.4M5 FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 FEATURES/OPTIONS STD/OPTION Cat # Digital Laser Camera I/F B7700PD Smart Helical (s/w only) Standard B7530TK Fast Recon (s/w only) Option B7700JF BMD (requires B7710MP or MN) Option B7710MK Smart Prep Option B7530SP Smart Score ? ? 3D Analysis (Requires D3D) Option B7540TD Navigator (s/w only) Option B7540N DentaScan (s/w only) Option B7540SD Direct 3D (Requires B7710SA) Option B7810SS HIS/RIS Option (h/w and s/w) Option B7500PN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
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