Cold Head Cycling Is Disabled During Scan.
Symptom
Cold Head Cycling Is Disabled During Scan. The system is an OpenSpeed running HFO3 M4 software. Coldhead cycling is disabled, so the 2 stage coldhead runs during scanning. There are SHEM communication errors in the /usr/g/service/log/tcuErrors log. I can telnet between the SHEM and the system, so it looks like network connection is good. The MAGNET_MONITOR_IP line is configured with the SHEM IP address in /etc/hosts on the MR. Ran /MVServe/bin/Net_Config on the SHEM. Looks OK. See long description for more info: /usr/g/service/log/tcuErrors log: 12/23/2003 11:49: PMHost.cc:476 CH Status unchanged: Previous Status = Communication Fail, Current Status = Communication Fail 12/23/2003 11:51: PMColdHead.cc:29 Comm with SHeM failed errors in gesys log: Tue Dec 23 12:17:25 2003 Error: 2225113 Host: lx-mr Process: NSP File: HPC_PORT_ID:hpc_change_state Line: 40 ColdHead switching not enabled during scan. HPC was told to initiate a scan with the ColdHeads on. Image degradation is likely while this condition remains. {sdc@lx-mr}[1] getver Hostname : lx-mr Build number for MrpApps is HFO3.29I_M4_0320.a Build number for PostSdC is HFO3.29I_M4_0320.a Build number for cclass is HFO3.29I_M4_0320.a Build number for driverSupport is HFO3.29I_M4_0320.a Build number for insite is HFO3.29I_M4_0320.a Build number for install is HFO3.29I_M4_0320.a Build number for os_cd is 6_15.4.a Build number for pc is HFO3.29I_M4_0320.a MR Software release: H.F.O.3.0320a
Error message
2248715 ColdHead switching not enabled during scan. SCP was told to initiate a scan with the ColdHeads on. Image degradation is likely while this condition remains. 2219973 Coldheads always ON due to communication failure with Magnet Monitor (cannot determine magnet status). Image Quality may be degraded. Error: 2219973 Host: HIMR Process: scn File: SrxInit.m Line: 1738 Coldheads always ON due to communication failure with Magnet Monitor (cannot determine magnet status). Image Quality may be degraded. pam_rhosts_auth[1263]: denied to [email protected] as syscon: access not allowed Error found in /var/log/messages on the SHeM.
Applies to
- Product
- Open Speed with EXCITE For HFO4 and HFO5 only
- Software
- OPENMR5-HFO5 Open Speed with Excite Product
- Area
- MR
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