LightSpeed 4.X - GOC2
Symptom
Scanner hung while waiting for prep delay See LD for more details Scanner hung while waiting for prep delay with Error: 182119 LAN Watchdog TIMEOUT for the SBC . and scsi : aborting command due to timeout : pid 1 272980, scsi2, channel 1, id 3, lun 0 Write (10) 00 00 00 4e 47 00 00 40 00 seen in /var/log/messages viewlog Wed Jan 4 13:45:16 2006 Error: 182119 Host: STC Process: Master Exc Handler File: exm_lan_wdog.c Line: 619 Function: No System Function Reported Scan: 13089/2/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 13:45:57:320 Log Series: 591 LAN Watchdog TIMEOUT for the SBC. HW/SW Error: Did not receive LAN watchdog message. Wed Jan 4 13:45:16 2006 Error: 184189 Host: STC Process: Scan Control File: scRxMgr.c 1.48 Line: 249 Function: No System Function Reported Scan: 13089/2/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 13:45:58:305 Log Series: 591 CF error 2103 detected on sending a CF message. SW ERROR: Software Problem. Error occured when writing CF message 10021. more /var/log/messages Jan 4 12:55:23 sfct kernel: cdrom: open failed. Jan 4 13:34:00 sfct kernel: qla1280: ISP System Error - mbx1=297fh, mbx2=0h, mbx3=180ch Jan 4 13:45:15 sfct kernel: scsi : aborting command due to timeout : pid 1 272980, scsi2, channel 1, id 3, lun 0 Write (10) 00 00 00 4e 47 00 00 40 00 Jan 4 13:45:15 sfct kernel: scsi(2): ABORT Command=0xf77c5e00, handle=0x1 Jan 4 13:45:15 sfct kernel: qla1280: Status Entry invalid handle Jan 4 13:45:15 sfct last message repeated 6 times Jan 4 13:45:16 sfct kernel: scsi(2): Resetting SCSI BUS (0) Jan 4 13:45:15 sfct kernel: scsi(2): Resetting SCSI BUS (1) Jan 4 13:45:15 sfct agent: post_agent.c 866 error: Unknown error 2112 Jan 4 13:45:15 sfct agent: post_agent.c 871 error: Unknown error 2112 Jan 4 13:45:16 sfct kernel: SCSI host 2 abort (pid 1272980) timed out - resetting Jan 4 13:45:16 sfct kernel: SCSI bus is being reset for host 2 channel 1. Jan 4 13:45:16 sfct kernel: scsi(): Resetting Cmnd=0xf77c5e00, Handle=0xd, flags=0x2 Jan 4 13:45:16 sfct kernel: scsi(2:1:3:0): Queueing device reset command.
Error message
Error: 182119 LAN Watchdog TIMEOUT for the SBC. See Long Description for more details Sun Sep 17 10:24:42 2006 Error: 182119 Host: STC Process: Master Exc Handler File: exm_lan_wdog.c Line: 556 Function: No System Function Reported Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 10:24:20:560 Log Series: 37 LAN Watchdog TIMEOUT for the SBC. HW/SW Error: Did not receive LAN watchdog message. Error: 184189 SW ERROR: Software Problem. Error occured when writing CF message 10021. See LD for complete error Mon Jul 11 09:51:24 2005 Error: 184189 Host: STC Process: Scan Control File: scRxMgr.c 1.48 Line: 251 Function: No System Function Reported < Scan: 12469/2/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 09:51:23:970 Log Series: 958 CF error 2103 detected on sending a CF message. SW ERROR: Software Problem. Error occured when writing CF message 10021 kernel: scsi : aborting command due to timeout : pid 1 272980, scsi2, channel 1, id 3, lun 0 Write (10) 00 00 00 4e 47 00 00 40 00. seen in /var/log/messages See LD for complete error string kernel: scsi : aborting command due to timeout : pid 1 272980, scsi2, channel 1, id 3, lun 0 Write (10) 00 00 00 4
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GOC2 405L.8_H4.2M4 LightSpeed 4.X with GOC2 and MDAS 16 Gantry H4 Gantry Model # 2339985 and Global Operator Console 2 Model #'s 2366438 and 2366438-2(Hino) with HP8000 CPU (or newer) and Pegasus Recon ICE Box Product: LightSpeed16 405L.8_H4.2M4 CPU: GenuineIntel Intel(R) Xeon(TM) CPU 2.66GHz 4 2657 MHz i686 Processors Main memory size: 2048 Mbytes [root@presbyct2]# sg_map -i /dev/sg0 /dev/sda SEAGATE ST336753LW HPS2 /dev/sg1 /dev/sdb SEAGATE ST373453LW HPS1 /dev/sg2 /dev/sdc SONY SMO-F551-SD 1.05 /dev/sg3 /dev/scd0 MATSHITA DVD-RAM SW-9574S AZX8 /dev/sg4 /dev/scd1 HL-DT-ST DVD-ROM GDR8163B 0B15 [root@presbyct2]# df -h Filesystem Size Used Avail Use% Mounted on /dev/sda2 4.0G 1.7G 2.3G 41% / /dev/sda1 27M 12M 14M 44% /boot none 1008M 0 1007M 0% /dev/shm /dev/sda6 14G 3.5G 10G 25% /usr/g /dev/sda7 9.8G 753M 9.0G 8% /usr/g/sdc_image_pool /dev/sdb1 68G 28G 40G 41% /usr/g/sdc_image_pool2 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5167410 SCSI Tower with MOD and DVD drives for GOC series consoles (replaces 2368838 ) See Long Description for details Part #: 5167410 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Peripheral Tower, dual-bay, MOD-DVDram FRU: Yes Status: Orderable Comments: ** FE ASSIST ** If ordering 5167410 (new) SCSI tower to replace 2368838 (old) SCSI tower for issues not related to the MOD, contact FMI Admin (Sahu, Shankar, sso 501375480 ) to order FMI 25408 (kit# 5317459) instead. FMI 25408 re-uses MOD, so if that is the failure, then continue with 5167410 order.(212001261 11/10/08) *** Second Opinion *** Reconfig should be tried prior to declaring DOA/FOA part (212001261 7/10/09) Per ECR 2030398, 8/2/06, MS11892.
- Area
- CT
Full cause & step-by-step resolution
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