LightSpeed 7.x (VCT, VCT Select, Pro32)
Symptom
Customer notices the status bar only show 9000 image spaces and a normal system has 250,000 images. Lack of image space - See LD for more details Lack of image space - customer notices the status bar only show 9000 image spaces and a normal system has 250,000 images. FE notice the /usr/g/sdc_image_pool - sdc_image_pool was missing. Trouble shooting use the DF -h command to see the major partials... 1) df -h Bad INFO EXAMPLE: [insite@bhmgect4 ~]$ df -h Filesystem Size Used Avail Use% Mounted on /dev/sdb2 4.0G 3.0G 1.1G 74% / /dev/sdb1 99M 5.8M 88M 7% /boot none 2.0G 0 2.0G 0% /dev/shm /dev/sdb9 9.4G 272K 9.4G 1% /usr/interchange /dev/sdb10 12G 276K 12G 1% /data /dev/sdb11 36G 34G 2.1G 95% /usr/g <--- MISSING /DEV/MD0 GOOD EXAMPLE: [insite@bhmgect4 ~]$ df -h Filesystem Size Used Avail Use% Mounted on /dev/sdb2 4.0G 3.0G 1.1G 74% / /dev/sdb1 99M 5.8M 88M 7% /boot none 2.0G 0 2.0G 0% /dev/shm /dev/sdb9 9.4G 272K 9.4G 1% /usr/interchange /dev/sdb10 12G 276K 12G 1% /data /dev/sdb11 36G 34G 2.1G 95% /usr/g /dev/md0 137G 22M 137G 1% /usr/g/sdc_image_pool
Error message
From the var/adm more messages -> SCSI Error: (1:2:0) Status=02h (CHECK CONDITION) - Key=3h (MEDIUM ERROR); FRU=D2h - See LD for more information SCSI errors point to scsi id 2 in /var/adm/messages Oct 17 07:10:23 bhmgect4 kernel: SCSI Error: (1:2:0) Status=02h (CHECK CONDITION) Oct 17 07:10:23 bhmgect4 kernel: Key=3h (MEDIUM ERROR) ; FRU=D2h Oct 17 07:10:23 bhmgect4 kernel: ASC/ASCQ=16h/00h "" Oct 17 07:10:23 bhmgect4 kernel: CDB: 28 00 00 88 B8 3F 00 00 08 00 Oct 17 07:10:23 bhmgect4 kernel: Oct 17 07:10:29 bhmgect4 kernel: SCSI Error: (1:2:0) Status=02h (CHECK CONDITION) Oct 17 07:10:29 bhmgect4 kernel: Key=3h (MEDIUM ERROR); FRU=D2h Oct 17 07:10:29 bhmgect4 kernel: ASC/ASCQ=16h/00h "" Oct 17 07:10:29 bhmgect4 kernel: CDB: 28 00 00 88 B8 3F 00 00 08 00 Oct 17 07:10:30 bhmgect4 kernel: scsi3: ERROR on channel 0, id 2, lun 0, CDB: Read (10) 00 00 88 b8 3f 00 Oct 17 07:10:30 bhmgect4 kernel: Info fld=0x88b840, Current sdd: sense key Medium Error Oct 17 07:10:30 bhmgect4 kernel: Additional sense: Data synchronization mark error Oct 17 07:10:30 bhmgect4 kernel: end_request: I/O error, dev sdd, sector 8960064 Oct 17 07:10:30 bhmgect4 kernel: I/O error in filesystem ("md0") meta-data dApplies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 7.x (VCT, VCT Select, Pro32) V40_H_V64_G_GTM V40_H_V64_G_GTL V40_H_V32_G_GTM V40_H_V32_G_GTL V40_H_H64_G_GTM V40_H_H64_G_GTL V40_H_HS64_G_G Product Name: LightSpeed 7.x (VCT, VCT Select, Pro32) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) · -h or –help = Outputs complete details about all the available switches associated with swhwinfo · swhwinfo –c –m –o -da List of Supported Console Types GOC5 Will have a VDARC and VIG GOC6 Will have a VDIG List of softwares the product can run 09MW08.10 09MW08.11 08MW33.2 07MW18.4 06MW03.4 05MW31.6 FAQ's Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy Tube type - D3194T D3193T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. Done acording to template
- Component
- 5117866-51 Host Computer, CTPET HP8200 with FX1500 Graphics Card and 4GB Memory - replaces -24, -28, and -48 versions See Long Discription for Details Part #: 5117866-51 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Host Computer, CTPET HP8200 with FX1500 Graphics Card and 4GB Memory FRU: Yes Status: Orderable Comments: Per ECO 2042338, 5117866-51 is a substitute for 5117866-28 for Brightspeed systems. 212008898, 6/13/07. ** FE Assist ** For VCT systems must have software release 07MW18.4, p/n 5213049 (deployed by FMI 25394, p/n 5195244), and perform a LFC to support this FRU if system is not currently running sw rls 07MW18.4. or newer. For other CT systems , must order sw releases 07MW11.10, p/n 5220443 (deployed by FMI 25389, p/n 5191771)and perform a LFC to support this FRU if system is not currently running the sw release, or newer (9/12/07 212001261) 5115333 VCT GOC5 HOST HP 8000 computer New part number 5117866-28 Description: Host Computer, CT USA VCT XW8200 Part #: 5117866-28 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Host Computer, CTPET HP8200 with FX1400 Graphics Card and 4GB Memory FRU: Yes Status: Orderable Comments: Added per VCT RSPL, 040522 ms13452 This part is direct replacement for 5115333 . ms13452 Part #: 5117866-24 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 60.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Host Computer, CT USA 4,8,16-slice XW8200 FRU: Yes Status: Orderable Comments: Added per pathfinder RSPL, this part is not replacement validated for xw8000. ms13452 *** 2ND OPINION NOTES *** This part has a High NDF ( No Defect Found ) rate. Attempt to reload OS and Application software before replacement. ( 212024490 - 12/20/2006 )
- Area
- CT
Full cause & step-by-step resolution
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