GE Healthcare · CTLightSpeed26000400050040
LightSpeed 2.X (Plus, QX/i) - Octane
Symptom
Helical Scan aborts WITH GCAN communications error
Error message
Error: 260004000 Collimator firmware object: Lost communications with controller GCAN error sending message = 5. See Long Description for Details. Error: 260004000 Host: OBC Process: Collimator File: ss_comm.c Line: 329 Function: SYSTEM COMMUNICATIONS : Rotating Controller I/F Bus Scan: 9553/3/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 14:37:12:150 Log Series: 377 Collimator firmware object: Lost communications with controller GCAN error sending message = 5. On different software version, the error may look like: Fri Feb 10 16:47:32 2006 Error: 260004000 Host: OBC Process: Collimator File: ss_comm.c Line: 329 023 Function: SYSTEM COMMUNICATIONS : Rotating Controller I/F Bus Scan: 50040/1/0 Type: None/Unknown Line: 374 Exception Level: Secondary Time: 16:47:32:525 Log Series: 491 Collimator firmware object: Lost communications with controller GCAN error sending message = 5.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 2.X (Plus, QX/i) - Octane Always S-DAS 2.4.2_H2.4M5 LightSpeed 2.X (Plus, QX/i) - Octane (Pegasus or Rhapsode IG) - Always S-DAS Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 2.4.2_H2.4M5 FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 FEATURES/OPTIONS STD/OPTION Cat # Digital Laser Camera I/F B7700PD Smart Helical (s/w only) Standard B7530TK Fast Recon (s/w only) Option B7700JF BMD (requires B7710MP or MN) Option B7710MK Smart Prep Option B7530SP Smart Score ? ? 3D Analysis (Requires D3D) Option B7540TD Navigator (s/w only) Option B7540N DentaScan (s/w only) Option B7540SD Direct 3D (Requires B7710SA) Option B7810SS HIS/RIS Option (h/w and s/w) Option B7500PN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2179860-2 HEMRC CONTROL BOARD See LD for more info 2179860-2 HEMRC CONTROL BOARD. Part #: 2179860-2 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: HEMRC CONTROL BOARD FRU: Yes Status: Orderable FEMC PART COMMENTS: FLS - HEMRC CONTROL BOARD. REPLACES P/N 2179860. ADDED PER PCN 220717.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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