GE Healthcare · CT
Lightspeed 1.X - Octane
Symptom
The scanner would lock up during scanning
Error message
WARNING: mgras: CTXSW timeout Graphics error WARNING: mgras: CTXSW timeout Graphics error This error is found in /var/adm/SYSLOG May 13 15:57:52 4A:gserct1 unix: WARNING: mgras: CTXSW timeout May 13 15:57:52 4A:gserct1 unix: WARNING: Graphics error gfx board #0 - or you may see - gfx board #1 The board number will tell you which graphics board is identified as the cause of the error
Applies to
- Product
- Lightspeed 1.X - Octane 10.5_2.8.2I_H1.3M4 10.4.1_2.8.2I_H1.3M4 - obsolete Lightspeed 1.X - Octane Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config showprods|grep Apps note: if check_config does not work then the software is not up to date with all FMI's. Check FMI history and verify that all patches have been loaded since last software reload. Ref FMI 25269 List of Supported Console Types Octane with Pegasus Recon hardware. may have an 02 SBC - Run df -k to see if the sbc is partitioned. List of softwares the product can run 10.5_2.8.2I_H1.3M4 10.4.1_2.8.2I_H1.3M4 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3176T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2169940-37 4MB Textured Memory 2169940-37 4MB Textured Memory See LD for Picture 2169940-37 4MB Textured Memory
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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