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GE Healthcare · CT

CT/e, CT Prospeed AI/FI Irix or Linux

Symptom

Alignment lights do not turn on, nor does Gantry rotate. Errors in system log. Alignment lights don't come on, nor does Gantry rotate. Errors in system log.

Error message

Error : 13-1002-17 error detected by tgp board, abnormal driving power, driving power of servo amp is out of specification see long description error detected by tgp board (for earlier than system version 5.5) gantry req error code2: 7 code: 13-1002-17 name: abnormal driving power. description: driving power of servo amp is out of specification. potential cause / fru: 1. servo amp 2. 2. axial motor

Applies to

Product
CT/e, CT Prospeed AI/FI Irix or Linux See long description for sale information Product Name: CT/e Single CT Scanner: Irix Platform A list of types. (a Product/hardware table) N/A An On-site / Remote identification aid . (Example: check_config) N/A A Table of options (included, optional, new introductions, …) N/A A list of Software that has run on this product (Product / Software Compatibility Table) 3.01 / 3.02 / 3.03 Linux CTe Product photographs N/A Marketing Information N/A Documents: Always use the most appropriate documentation for your system. Documentation can be found on CT Service CDROM/DVD, or online at FCT Service Engineering Tech Pubs Website, Common Document Library, and My Workshop. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found in the attachment Always use the most appropriate documentation for your system.
Component
2241899 Axial Servo Amp - used on YMS Hispeed with Performix Tube and CTe See long description for details Part #: 2241899 Part Type: GP CONSUMABLES Part Weight: 7.01 LBR Repairable: No Returnable: No Hazardous Material: N Description: P9237SB SV AMP FRU: Yes Status: Orderable Comments: FLS - SERVO AMP U/O LXI,FXI,DXI PER PCN CT-979NP 2241899 BACKWARD COMPATIBLE TO 2189124. MS08992 DO NOT DISCOUNT - PER SHAKUN GELS - REASON A CURRENT MOTOR DRIVER (2189124) DOESN'T HAVE ENOUGH MARGIN FOR A REGENERATIVE BREAKING. PROCEDURE,AXIAL SERVO AMP LT1
Area
CT

Full cause & step-by-step resolution

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