GE Healthcare · MRExciteOvation222381722238492223851

19131 Computer Will Not Boot With The Message On The Screen Says Do Not Interact With System.

Symptom

Computer will not boot up to applications level, with the message on the screen that says Please do not interact with the system until this message disappears. Computer will not boot up to applications level, with the message on the screen that says -- > Please do not interact with the system until this message disappears. If the system does not come up in 15 minutes, please call your service representative.

Error message

2223817 TPS is Not Responding. Please Reset TPS Wed Apr 28 16:58:01 2004 Error: 2223817 Host: GEMS Process: NSP File: TardisReset.cc Line: 398 TPS is not responding. Please reset TPS.

2223849 AGP, SCP, APS EPROM power-up boot failed

2223851 Reset TPS was not Successful. errno 11 -> 2223851 1 MROC_OC0 NSP TardisReset.cc 471 Reset TPS was not successful. errno : 11-> Note: The extended log below can be viewed from the Service Browser with the Service Key installed. Pull up the GE System log under the Error Logs tab. If there is an extended log available, the error number will be a hyperlink. Clicking on it will reveal the extended log below. 2223851 ERROR: EM_mrNSP_ITLink_RESET_FAILED Reset TPS was not successful. errno : %d Extended Error: The MGD failed to start a TPS Reset. Either the serial connection to the MGD STIF Board is not working or the Ethernet connection from the Host to the MGD Hub is not working. Run the APS, AGP, and SCP Host Data path ping tests to check the Ethernet connections. Run the APS, AGP, and SCP Board Level Diagnostics to check the SCSI Serial Expansion. The STIF Board serial connection is not tested. If both sets of diagnostics pass but yet the TPS Rese

Applies to

Models
Excite, Ovation
Product
Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
Software
11.0 Only for 1.5T Excite product. 12.0 is Excite HD and 14.0 is Excite HDx. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
Area
MR

Full cause & step-by-step resolution

The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.

Start free trialSign in

7-day free trial · no credit card required

Related GE Healthcare MR issues