BrightSpeed HPower, Delight, Velocity or MERI HPower
Symptom
CT Second Opinion Part Request CT Second Opinion Part - See the Component Long Description for 2nd Opinion Notes CT Second Opinion Part - See the Component Concept LD for 2nd Opinion Notes Second Opinion Parts have been identified as high cost, hard to troubleshoot, commonly misdiagnosed, or critically low in supply. The CT Second Opinion Process puts the second opinion notes in the individual component concepts (parts). Open the component Long Description for the notes, troubleshooting suggestions, and comments.
Applies to
- Models
- BrightSpeed, LightSpeed, HiSpeed
- Product
- BrightSpeed HPower, Delight, Velocity or MERI HPower HP_P_G4_G_HPT Excel HP_P_G8_G_HPT Edge HP_P_G16_G_HPT Elite HP_P_G16_G_GMV Elite HP_P_P16_G_GMV Elite HP_P_M16_G_HPT BrightSpeed Method of remote software hardware identification check_config swhwinfo List of Supported Console Types : HP_P_G16_ G _HPT Note: G could be GRE, AIO or TIO - check with: cat /usr/g/config/INFO | grep CONSOLETYPE GOC4 AIO TIO List of softwares the product can run: 08BW20.1 07MW11.10 08BW44.1 ( Delight ) 09HW30.4 ( Velocity ) 09BW35.11 ( MERI - Pancake DAS ) FAQ's 1. All BrightSpeed Power Systems use the Performix tube D3186T HP_P_G4_G_HPT (Excel - H-Power Table) HP_P_G8_G_HPT (Edge -H-Power Table ) HP_P_G16_G_HPT (Elite -H-Power Table ) HP_P_G16_G_GMV (Elite -Global Table Mid Value - modified GT1700 no IMS ) Note: G could be GRE, AIO or TIO (check with: cat /usr/g/config/INFO | grep CONSOLETYPE ) BrightSpeed Elite Power Systems will only be sold as Velocity System starting in 2Q/2010. Delight Elite Power being phased out 1Q/2010 BrightSpeed Power 4 & 8 slice systems have been discontinued due to restructuring of the product lineup. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2383761 Class C USB SERVICE KEY EXCITE II See Long description for details New style USB key used on GOC6 Console USB Class C Service Key (For GE FE's) Part #: 2383761 Part Type: GP CONSUMABLES Part Weight: 1.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: SERVICE KEY EXCITE II FRU: Yes Status: Orderable ====================== Comments: Proprietary GE property. Release to GE personnel only. 212002950 November 20, 2009. Part active per service catagory leaders request. 2nd opinion flag now set. 11/202/09 212008036 2383760 Class C USB CUSTOMER SERVICE KEY EXCITE II
- Area
- CT
Full cause & step-by-step resolution
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