GE Healthcare · CTDiscoveryVCT230019002230011074
"Scan hardware Stopped Scan" with scan data errors.
Symptom
"Scan hardware Stopped Scan" with scan data errors. "Scan hardware Stopped Scan" with scan data errors
Error message
Error: 230019002 The scan disk I/O layer failed to consume a response from the scan disk server. See LD for complete error Tue Nov 2 03:19:30 2004 Error: 230019002 Host: sgredct1 Process:scanfilemgr File: sdio proxy.c Line:174 The scan disk I/O layer failed to consume a response from the scan disk server. function:consume sequence:6708 Error: 230011074 Unable to open a scan file on the scan data disks. Read of scan file header failed in lseek() call See LD for error Mon Nov 8 11:14:52 2004 Error: 230011074 hmaich_gels_ct4 scanmgr sdio_xfs_io_ops.c 625 Function: Data Acquisition : SBC Processing Scan Type: Helical Scan: 6826/2/1 Scan Seq Id: 4000 Unable to open a scan file on the scan data disks. Read of scan file header failed in lseek() call. Scan: CT20/6826/2/1 Bytes to read: 19ch Starting offset: 0h Result: 0h -1
Applies to
- Models
- Discovery, VCT
- Product
- Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 10MW25.6 for Discovery CT750 HD 10MW25.6 for Discovery CT750 HD FMI 25426 eSERVICE NOTE SN10121709a : Discovery CT750HD with Veo (MBIR) option Service Introduction NEW PSI CODES CSPH03 HD WITHOUT 128 axial overlap and is MBIR (Veo) compatible CSPH04 HD WITH 128 axial overlap and is MBIR (Veo) compatible ======================================================= Software Collector P/N 5396458 Class C 5397903 - REV 3 Version 10MW26.5 - Discovery CT750 HD Class C - 2010 Release Class M 5397904 - REV 3 Version 10MW26.5 - Discovery CT750 HD Class M - 2010 Release An On-site / Remote identification aid . (Example: check_config) Result from check_config or swhwinfo: 10MW25.6.V40_PS_HD64_G_GTM 10MW25.6.V40_PS_HD64_G_GTL
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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