GE Healthcare · CTDiscoveryVCT200109130200000018
Step and Shoot (SmartStep or SmartView) hand controller not functioning
Symptom
Step and Shoot (SmartStep or SmartView) hand controller not functioning See LD for more Step and Shoot (SmartStep or SmartView) hand controller not functioning When customer attempts to use the hand controller for VCT step and Shoot, the system will not initialize into step and shoot mode.
Error message
Error: 200109130 Failed to send Enable IHHC PREP request to Firmware. Error: 200109130 Failed to send Enable IHHC PREP request to Firmware, status = 200000018 Mon Aug 2 11:56:15 2004 Error: 200109130 Host: ctgep01 Process: scanRx File: uifIpcMgrScanRx.c Line: 6463 Function: Data Acquisition : OC Processing Failed to send Enable IHHC PREP request to Firmware, status = 200000018, seq_num = 3053, prep_state = 1.
Applies to
- Models
- Discovery, VCT
- Product
- Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2199947 CT SONATA HAND HELD CONTROLLER CT SONATA HAND HELD CONTROLLER Part number 2199947 CT SONATA HAND HELD CONTROLLER Part number 2199947
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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