LightSpeed 7.x (VCT, VCT Select, Pro32)
Symptom
SmartStep is not functioning - document in RFS - critical issue SmartStep is not functioning with Error: 200109127 SmartStep Hand-Held Controller Failed to send Enable IHHC request to firmware Error log excerpt from the time of failure below: Mon Aug 2 11:54:45 2004 Error: 200109109 Host: ctgep01 Process: scanRx File: UIRx.cxx Line: 9675 Function: Data Acquisition : OC Processing Start: Prospective Exam: 9226 : Protocol: 1.1 Mon Aug 2 11:56:00 2004 Error: 200287514 Host: ctgep01 Process: afViewer File: /gspnet/blr/component/commondisplay/view/ Line: 3961 AutoFilmCntl::pauseButton() Invalid current exam: 0 current series: 0 . Internal queue will be emptied. Mon Aug 2 11:56:15 2004 Error: 200287514 Host: ctgep01 Process: afViewer File: /gspnet/blr/component/commondisplay/view/ Line: 4094 AutoFilmCntl::sameSheetButton() Invalid current exam: 0 current series: 0. Internal queue will be emptied. Mon Aug 2 11:56:15 2004 Error: 200501531 Host: ctgep01 Process: scanRx File: uifIpcCommonFunctions.c Line: 2056 Function: No system function reported Send of message with event code 3270 from service uif_scan_rx to Event Ro uter process failed with status: The event router received an event that had no receivers registered. Mon Aug 2 11:56:15 2004 Error: 200501534 Host: ctgep01 Process: scanRx File: uifIpcCommonFunctions.c Line: 2283 Function: No system function reported Previous send operation error was part of a combined send and receive ope ration Mon Aug 2 11:56:15 2004 Error: 200109127 Host: ctgep01 Process: scanRx File: uifIpcMgrScanRx.c Line: 6300 Function: Data Acquisition : OC Processing Failed to send Enable IHHC request to Firmware, status = 200000018, seq_n um = 3050, IHHC_state = 1. Mon Aug 2 11:56:15 2004 Error: 200501531 Host: ctgep01 Process: scanRx File: uifIpcCommonFunctions.c Line: 2056 Function: No system function reported Send of message with event code 3268 from service uif_scan_rx to Event Ro uter process failed with status: The event router received an event that had no receivers registered. Mon Aug 2 11:56:15 2004 Error: 200501534 Host: ctgep01 Process: scanRx File: uifIpcCommonFunctions.c Line: 2283 Function: No system function reported Previous send operation error was part of a combined send and receive ope ration Mon Aug 2 11:56:15 2004 Error: 200109130 Host: ctgep01 Process: scanRx File: uifIpcMgrScanRx.c Line: 6463 Function: Data Acquisition : OC Processing Failed to send Enable IHHC PREP request to Firmware, status = 200000018, seq_num = 3053, prep_state = 1.
Error message
Error: 260116313 Table Gantry Processor - Host (OC) LAN Communication Watchdog Timed out. see LD Tue May 16 22:03:29 2006 Error: 260116313 Host: tgp Process: tgp_subsys File: subsys_mgr.c Line: 349 Running: System Reset Tue May 16 21:37:53 2006 Host : Table Gantry Processor Ermes # : 260116313 Exception Class : Safe State Severity : Secondary File : subsys_mgr.c Line# : 349 Function : SYSTEM COMMUNICATIONS : Control Network Scan Type : None/Unknown Scan: 0/0/0 Table Gantry Processor - Host (OC) LAN Communication Watchdog Timed out. Error: 200109124 Received BAD SmartStep Start Status From Firmware See Long Discription for Details Mon Jun 1 13:17:42 2009 Error: 200109124 Hst: lsct Process: scanRx File: uifIpcMgrScanRx.c Line: 3034 Function: Data Acquisition : OC Processing Received BAD SmartStep Start Status From Firmware, status = -1, seq_num = 532. Please check connection for the Hand Held Control Error: 244621 Timed out while attempting to receive a message. See long description for full error. Wed Aug 22 07:19:18 2007 Error: 244621 Host: mcc1 Process: fwmgr File: fwmgr fw if.cxx Line: 99 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 D
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 7.x (VCT, VCT Select, Pro32) V40_H_V64_G_GTM V40_H_V64_G_GTL V40_H_V32_G_GTM V40_H_V32_G_GTL V40_H_H64_G_GTM V40_H_H64_G_GTL V40_H_HS64_G_G Product Name: LightSpeed 7.x (VCT, VCT Select, Pro32) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) · -h or –help = Outputs complete details about all the available switches associated with swhwinfo · swhwinfo –c –m –o -da List of Supported Console Types GOC5 Will have a VDARC and VIG GOC6 Will have a VDIG List of softwares the product can run 09MW08.10 09MW08.11 08MW33.2 07MW18.4 06MW03.4 05MW31.6 FAQ's Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy Tube type - D3194T D3193T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. Done acording to template
- Area
- CT
Full cause & step-by-step resolution
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