Sales Did Not Place the Option Keys on the Order for this System.
Symptom
Option Keys Missing From eLicense Web Page See Long Description and Attachment Option Keys Missing From eLicense Web Page. An example scenario is described below. Similar situations could arise on other system types and software versions. FE called the OnLine Center for help because he is calibrating an HDxT system that was just upgraded from LX (9.1 software) and there are no Scan Tools options listed for this GON on eLicense. What's wrong? How can we get the Scan Tools options listed on eLicense so we can generate them for this system? See Attachment for the list of catalog numbers that supply the Scan Tools options for HDxT.
Applies to
- Models
- Optima, Signa
- Product
- Optima MR450W Wide bore magnet. Not Discovery750 or Discovery450.
- Software
- DV22.0 For the Discovery MR750, MR450 or Optima MR450w products only. For the Discovery MR750, MR450 or Optima MR450w products only.
- Area
- MR
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required
Related GE Healthcare MR issues
- CWA How to Change Date or Time on LX, Excite, HD, HDe, HDx, HDxT, HFO, Excite HFO, Ovation1-4, Profile1-5, Discovery MR450 MR750 and Optima 450w Systems.
- CWA No Power to the Table and Magnet Display, Table Will Not Move And No Lights On the Magnet.
- CWA How to Change Exam Number from Remote Tools.
- Known Software issue with 15M4B coding error.
- Unable to Send Images to the PACS Due to PACS is down.
- U41 of the Slave RF Ctrl Assy, part of the PSU in the SRFD2 RF Amplifier Failed.