GE Healthcare · CTLightSpeedVCT
LightSpeed 7.x (VCT, VCT Select, Pro32)
Symptom
Mouse Lock-up - Mouse Pointer is frozen - Pointer does not move. See Long Description The mouse pointer is still visible but will not move. When Telnet-ing to the system and the computer is still up and running. Type halt to bring the system down.
Error message
kernel: logips2pp: Detected unknown logitech mouse model 1 -- in /var/log/messages See long description for details kernel: logips2pp: Detected unknown logitech mouse model 1 -- in /var/log/messages May 11 04:43:12 sevct087 kernel: logips2pp: Detected unknown logitech mouse model 1 psmouse.c: bad data from KBC - timeout see long description The following error reported in message log when mouse locks up: cd /var/log more message Jan 22 18:17:47 ct03 kernel: psmouse.c: bad data from KBC - timeout psmouse.c: Mouse at isa0060/serio1/input0 lost synchronization, throwing 1 bytes away. see long description Following errors seen in OC messages log when mouse failed: cd /var/log more message Jan 22 18:17:46 ct03 kernel: psmouse.c: Mouse at isa0060/serio1/input0 lost synchronization, throwing 1 bytes away.
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 7.x (VCT, VCT Select, Pro32) V40_H_V64_G_GTM V40_H_V64_G_GTL V40_H_V32_G_GTM V40_H_V32_G_GTL V40_H_H64_G_GTM V40_H_H64_G_GTL V40_H_HS64_G_G Product Name: LightSpeed 7.x (VCT, VCT Select, Pro32) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) · -h or –help = Outputs complete details about all the available switches associated with swhwinfo · swhwinfo –c –m –o -da List of Supported Console Types GOC5 Will have a VDARC and VIG GOC6 Will have a VDIG List of softwares the product can run 09MW08.10 09MW08.11 08MW33.2 07MW18.4 06MW03.4 05MW31.6 FAQ's Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy Tube type - D3194T D3193T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. Done acording to template
- Component
- 2368697-2 LINUX 3 BUTTON PS2 MOUSE See LD for details Part #: 2368697-2 Part Type: GP CONSUMABLES Part Weight: 0.22 LBR Repairable: No Returnable: No Hazardous Material: N Description: LINUX 3 BUTTON PS2 MOUSE FRU: Yes Status: Orderable Comments: FLS - LINUX DDR WORKSTATION 3 BUTTON PS2 MOUSE . THIS P/N REPLACES P/N 2330676-2 FOR THE GOC2-LINUX CONSOLE, PER PCN 220795. MS20544 ON 2/19/03. DO NOT!!!! CHANGE TO 2368697 THIS IS THE WHOLE COMPUTER! IN CASE YOU MAY NEED IT, YOU CAN PROCURE INSTEAD 2348405-2. (HP P/N Y1755A). THIS HAS BEENIDENTIFIED TO BE THE SAME AS P/N 2368697-2 (HP P/N A28314).(THE DIFFERENT HP P/NS ARE DUETO INTERNAL SUPPLY CHAIN INTEGRATION BETWEEN HP AND COMPAQ).MS20544 ON 3/11/03. PART PLACED ON CONSUMABLE COLLECTIO PER REQUEST OF CHAD VANDE HEI MS13452 030519 ALSO USED ON EXCITE II FROM MR, PER RSPL. MS20544 6/17/03.
- Area
- CT
Full cause & step-by-step resolution
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